Responsabilités
About the Role The Pre-Sales Specialist is responsible for driving product sales through direct engagement with retailers, wholesalers, and other customers within an assigned territory. The role focuses on developing and maintaining customer relationships, generating orders, expanding market coverage, monitoring market and competitor activities, and ensuring achievement of assigned sales and pre-sales targets. The position requires strong field execution, customer service, communication, and knowledge of the FMCG market. Responsibilities – Visit assigned customers and outlets according to the planned sales route and coverage schedule. – Identify and develop new customers to expand the company’s market presence. – Take customer orders and ensure accurate and timely submission of orders. – Maintain strong relationships with retailers, wholesalers, distributors, and other assigned customers. – Promote company products and communicate product features, prices, promotions, and offers to customers. – Monitor product availability, stock levels, pricing, merchandising, and product visibility at customer outlets. – Ensure proper product displays and implementation of company merchandising standards. – Monitor competitors’ products, prices, promotions, activities, and market developments. – Gather and report customer and market feedback to the Sales team. – Follow up on customer orders and coordinate with relevant teams to support timely order fulfilment and delivery. – Achieve assigned daily, weekly, and monthly pre-sales and customer coverage targets. – Maintain accurate records of customer visits, orders, sales activities, and market information. – Support promotional campaigns, product launches, activations, and other sales initiatives when required. – Manage assigned customer accounts and address customer concerns professionally and promptly. – Plan daily routes effectively to maximize customer coverage and sales opportunities. – Submit regular sales and market reports to the supervisor. – Comply with company policies, sales procedures, and assigned territory requirements. – Perform any other sales-related duties assigned by the supervisor or management. Qualifications – Diploma or Bachelor’s Degree in Marketing, Sales, Business Administration, Commerce, or a related field. Required Skills – At least 1–2 years of experience in FMCG sales, pre-sales, van sales, merchandising, or a similar field-sales role. – Experience working with retailers, wholesalers, distributors, or other FMCG customers is highly preferred. – Good understanding of FMCG sales operations and the assigned market/territory. – Strong customer relationship management and communication skills. – Good selling, negotiation, and persuasion skills. – Ability to identify new sales opportunities and develop customer networks. – Target-oriented, proactive, and able to work independently in the field. – Good route planning, organization, and time-management skills. – Basic computer and reporting skills. – Willingness to travel extensively within the assigned territory. – A valid driving licence and/or experience using a motorcycle for field sales will be an added advantage. – Good command of both English and Swahili is preferred.
---
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]