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Lets Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To manage delinquent and high-risk loan accounts through structured follow-up, negotiation, repayment arrangements and approved recovery measures. The role will protect OMFIN’s loan portfolio by maximising recoveries, minimising the migration of arrears into non-performing loans and ensuring that recovery actions are properly documented and compliant with applicable laws and policies. Key Roles And Responsibilities Delinquency and recovery management Review arrears reports and identify accounts requiring intensified recovery action. Prioritise delinquent accounts according to arrears ageing, outstanding exposure, repayment behaviour and assessed recovery risk.
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