Senior Relationship & Portfolio Manager

Location: Kitwe Department: Senior Relationship & Portfolio Manager Reports To: Chief Operations Officer Employment Type: Full-time About FundIt Capital Solutions FundIt Capital Solutions is a growing financial institution committed to empowering individuals and businesses through innovative and accessible financing solutions. We pride ourselves on responsible lending, operational excellence, and delivering sustainable value to our clients and stakeholders. About the Role Reporting to the Chief Operations Officer, the successful candidate will manage a portfolio of key clients, identify new business opportunities, structure appropriate solutions, and maintain strong portfolio quality through disciplined monitoring and risk management. This senior role offers meaningful influence on client growth and portfolio performance. A collaborative, performance-focused working environment and a competitive remuneration and benefits commensurate with experience. Key Responsibilities

• Build and maintain trusted relationships with existing and prospective clients.
• Manage and grow an assigned portfolio in line with revenue, profitability, and quality targets.
• Originate new business through referrals, networking, market engagement, and proactive prospecting.
• Understand clients’ financial needs and coordinate suitable lending, investment, or advisory solutions.
• Prepare high-quality proposals, credit submissions, portfolio reports, and management updates.
• Monitor account performance, covenant compliance, arrears, concentration risk, and emerging warning signs.
• Lead portfolio reviews and implement timely remedial actions where required.
• Ensure all activities comply with internal policies, regulatory requirements, and customer due-diligence standards.
• Collaborate with credit, risk, operations, legal, and finance teams to deliver excellent client outcomes.
• Provide market insight and contribute to product development and commercial strategy. Qualifications & Experience
• Bachelor’s degree in Finance, Economics, Business Administration, Banking, or a related field.
• At least 5 years’ relevant experience in relationship management, portfolio management, SME finance, banking, investments, or a related sector.
• Demonstrated success in business development and management of a sizeable client portfolio.
• Strong financial analysis, credit assessment, negotiation, and commercial decision-making skills.
• Sound understanding of risk management, compliance, and relevant financial-services regulations.
• Excellent communication, presentation, stakeholder-management, and leadership skills.
• High integrity, sound judgement, attention to detail, and a strong results orientation.
• A relevant professional qualification would be an advantage. Required Skills and Competencies
• Strong negotiation, persuasion and conflict-resolution skills.
• Excellent verbal and written communication skills.
• High integrity, sound judgement and the ability to handle sensitive information confidentially.
• Strong analytical, organisational and problem-solving abilities.
• Ability to remain professional when handling difficult conversations and challenging cases.
• Target-driven, resilient and able to work independently with minimal supervision.
• Good attention to detail and disciplined record-keeping.
• Proficiency in Microsoft Office and familiarity with loan-management, collections or customer relationship systems.
• Knowledge of local languages commonly spoken in Lusaka will be an advantage . Preferred Attributes
• High integrity and sound judgment.
• Ability to balance growth objectives with effective risk control.
• Strong organizational and problem-solving capabilities.
• Passion for innovation, efficiency, and continuous improvement. Why Join FundIt Capital Solutions? At FundIt, we believe in fostering growth for our clients, our team, and the communities we serve. This is an excellent opportunity to be part of a forward-thinking financial institution where your expertise will shape the future of responsible lending.

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