FN

Relationship Manager Public Sector

FNB
📍 LusakaCDI🗓️ about 2 months ago

Job Description

Lusaka
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Job Description To manage and grow a portfolio of client relationships within the Banking Sub-Segment (Public Sector) by proactively identifying opportunities, acquiring new business, and delivering tailored financial solutions from a suite of standard and customised offerings. This job ensures value delivery to clients while driving revenue growth and supporting client retention objectives. To strengthen and manage FNB’s engagement with government departments, regulatory-bodies, SOE’s and other public institutions. Maintain positive, compliant, and strategically valuable relationships with the public sector. Manage and grow a portfolio of clients through proactive relationship management and strategic engagement. Conduct regular client reviews to understand evolving financial needs and deliver tailored solutions. Drive cross-sell and upsell opportunities across banking products and services to meet growth targets. Define and execute a sales portfolio growth strategy aligned with segment objectives and business goals. Deliver exceptional service that exceeds customer expectations through innovative and appropriate solutions. Identify customer needs and provide customised financial offerings while promoting digital adoption. Build and maintain a strong network of business and social relationships to generate ongoing revenue. Arrange networking sessions, seminars, and client engagement activities to strengthen relationships. Collaborate with internal stakeholders to ensure seamless service delivery and client satisfaction. Monitor client satisfaction levels and resolve queries or complaints promptly and professionally. Ensure compliance with regulatory requirements and internal governance standards. Maintain accurate client records and ensure timely reporting and documentation. Contribute to segment profitability through revenue generation, cost control, and efficient resource utilisation. Proactively drive performance targets and take accountability for achieving sales and service goals. Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 19/09/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

---

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]

This offer is no longer available

This position was likely filled. Explore current openings in the same field below.

See active offers

🚀 Boost your application

Stand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.

🇨🇦

Canadian employers are also recruiting in Africa

Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.

Expert Application Advice

When tailoring your CV for FNB, don't just list your achievements—show how you meet les compétences demandées dans l'annonce with concrete African market examples and local impact metrics to stand out.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Measurable achievements — At this level, back every skill with a precise example and a quantified result. Prepare 2-3 strategic questions about this organization's current challenges — candidates who anticipate difficulties are consistently rated higher.

🎯 Make your application ATS-ready

ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.

Create my ATS CV →
Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

You might also be interested in

ZA

Manager – Public Relations

🎯 Responsabilités ZAMBIA MEDICINES REGULATORY AUTHORITY (ZAMRA) — EMPLOYMENT OPPORTUNITIES The Zambia Medicines Regulatory Authority (ZAMRA) is a statutory body established under the Medicines and Allied Substances Act, Chapter 299 of the Laws of Zambia, responsible for the regulation of medicines and allied substance

CDIil y a environ 1 mois
FI

Relationship Manager (x3)

🧠 Profil recherché Are you passionate about empowering clients to achieve their Financial goals. We’re seeking dynamic Relationship Managers to deliver personalized, value driven solutions that make a real difference. In this role, you will be the trusted advisor for your portfolio, proactively identifying opportuniti

CDIil y a environ 1 mois
FI

Relationship Manager (x3)

🧠 Profil recherché Are you passionate about empowering clients to achieve their Financial goals. We’re seeking dynamic Relationship Managers to deliver personalized, value driven solutions that make a real difference. In this role, you will be the trusted advisor for your portfolio, proactively identifying opportuniti

CDIil y a environ 2 mois
AN

Volunteer Public Relations Manager

🛠️ Compétences requises Another Chance Alcohol Drugs Rehabilitation Center in Chongwe District invites passionate, creative and skilled individuals to join its mission of restoring hope, rebuilding lives and creating another chance. The organisation is seeking a volunteer Public Relations Manager to help build relatio

Bénévolatil y a 3 mois