Senior Program Manager eLMIS
Niamey, Niger (On site)
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Job description
Job summary
Education / Qualifications
You will manage the programming of the Country Programme (PP) in support of the Niger Health Supply Chain Integration Project. Your role will be to design and implement a comprehensive electronic logistics information management system (e-LMIS) to improve data visibility and inform decision making at all levels of the health care system. In this role, you will play a key role in meeting the goals and challenges of the public health supply chain, including integrating supply chains for HIV, tuberculosis, malaria, reproductive health and vaccines. We are looking for passionate people who want to make a positive impact on the lives of people around the world.
Responsibilities
System management:
Coordinate and manage all aspects of the implementation of the eLMIS solution.
Review and document "existing" business processes and develop "target" business processes.
Support for the assessment of functional requirements and detailed user needs, as well as the definition of the technical architecture and design of the e-LMIS system.
Advice on interoperability strategy and integration specifications
Support mapping of material and equipment needs, and identify gaps.
Work and collaborate with partners and the ICT4D team on a budget for system design, implementation, deployment and maintenance
Anticipate project risks and mitigate difficulties to ensure successful deployment of the e-LMIS system.
Develop a detailed training plan for user integration.
Other information
Develop a communication plan to keep stakeholders, users and donors informed of progress, challenges and key milestones.
Collaborate with the TIC4D team to set up a "help desk".
Play a key role in developing the call for tenders to select a service provider who will identify, select and implement a system that meets all the needs expressed by the Ministry of Health.
Collaborate with system developers during the setup phase to ensure implementation timelines are met.
Provide any other necessary technical assistance.
Fostering an inclusive work environment that creates opportunities, meets the needs of others, builds trust, encourages innovation and exceeds end-user expectations.
Support for TIC4D
Implementation of a technical support system to ensure a quick response to user requests for assistance or a rapid reporting of problems if necessary.
Referral process for support staff regarding selected technology and devices.
Provide/Animate training for users,
Develop a catalogue of support resources needed to maintain and implement strategic business processes for the selected solution
Compliance:
Monitor the identification, implementation and operational measures of the eLMIS system, including test planning, to ensure consistency in service delivery with established policies, procedures and service standards.
Work with the procurement department to ensure that eLMIS equipment and software acquisitions comply with CRS standards and donor requirements.
Implement ad hoc control systems for all eLMIS processes to ensure accountability and proper management.
Capacity building:
Ensure personal and professional development to meet the changing requirements of the position.
Lead the process of developing and implementing training programs to improve the capacity of staff and partners in the area of electronic EMIS, particularly with regard to the system and technology selected by the Ministry of Health.
Participate in regional/agency ICT initiatives.
Develop and provide capacity building (training, coaching, workplace support) to staff and partners in ICT-related areas.
Required skills
Knowledge, skills and abilities
Experience
Experience in introducing, designing, implementing and adopting relevant management technologies and tools, including eLMIS technologies and tools.
Knowledge of eLMIS trends, applications and technologies, as well as MS Project and Office applications.
Experience working with partner organizations.
Experience contributing to the development of technical proposals.
Strong critical thinking and creative problem-solving skills, with an ability to make informed judgments.
Excellent relationship management skills and ability to work effectively with culturally diverse groups.
Excellent written and oral communication skills, with the ability to write reports.
Proactive, results-oriented and service-oriented
In-depth knowledge of eLMIS solutions supported by the agency, at an expert user level.
Experience in introducing, designing, implementing and adopting relevant technologies and data management tools.
Experience with IT systems management tools is preferred.
Proven experience in ICT capacity building with professional staff
Languages required: French, English
Travel: Indicate the percentage of travel required, if applicable. For example: "Should be willing and able to travel up to 20% of the time."
Supervision responsibilities: none
Candidate profile
Basic qualifications
Bachelor of Computer Science or related field (computer science, computer networks, programming and information systems). A master would be an asset. Minimum of 2 to 3 years of relevant experience in the design, development and maintenance of enterprise resource planning (ERP) systems; experience in developing e-LMIS systems.
Desired qualifications
A Mastery
Experience or certification in project management is highly desirable.
Desired restoration skills and experience.
Technical expertise in information systems design, information technology and control towers
Knowledge and experience working in the public health supply chain sector
Eight years or more of experience in strengthening, designing and reforming health systems in low- and middle-income countries.
Agency skills (for all CRS staff):
Personal responsibility – Always assume responsibility for your own actions.
Acts with integrity – Systematically embodies values that are consistent with CRS’ guiding principles and mission. It is considered honest.
Builds and maintains trust – Demonstrates consistency between his words and actions.
Collaborate with others – Works effectively in intercultural and diverse teams.
Open to learning – Looking for experiences that may change perspective or offer an opportunity to learn new things.
Agency leadership skills:
Driving change – Constantly looking for ways to improve the agency through a culture of agility, openness and innovation.
Develop and value others – Strengthens the capacity of staff to reach their full potential and improves the performance of the team and organization.
Strategic spirit – Understands its role in translating, communicating and implementing the agency’s strategy and team priorities.
What we offer
CRS offers its U.S.-based staff a comprehensive package of benefits, including health, dental, life and vision insurance, as well as an attractive retirement savings plan. Benefits for successful applicants working outside the United States vary by country of assignment and local office. CRS’s corporate culture is collaborative and focused on its mission to improve the lives of poor people around the world.
Job overview
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. It works to save, protect and transform lives in need in more than 100 countries, regardless of race, religion or nationality. Its humanitarian and development work is reflected in emergency response, HIV, health, agriculture, education, microfinance and peacebuilding programmes. We welcome people of all faiths and secular traditions who share our values and commitment to serving the poor. CRS’s procedures and policies reflect our commitment to protect children and vulnerable adults from abuse and exploitation.
CRS welcomes applications from the countries and regions where we operate. If the successful candidate is an expatriate, the expected duration of the assignment is determined by a minimum duration, depending on the type and level of the position as well as the needs of the agency.
CRS is committed to protecting program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate must sign and abide by the CRS Code of Conduct.
CRS’s talent acquisition procedures reflect our commitment to protect the rights and dignity of all people, especially children and vulnerable adults, to live free from abuse and harm.
Disclaimer: This job description does not constitute an exhaustive list of the skills, efforts, tasks and responsibilities associated with this position.
CRS is an equal opportunity employer.
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Information on employment
Item ID 3003005
Job Category Program Management
Location
Places Niamey, Niger (On site)
Level of study License
Working hours Full-time
Position to be filled Day
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