NE

Retention & Lifecycle Manager

neero
📍 Douala 🇨🇲CDI🗓️ 6 days ago

Job Description

Douala
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

We are hiring 01 Retention & Lifecycle Manager (H/F).

Location

Full-time Deadline for applications: 05/11/26.

Responsibilities

  • Analyze data to understand what stage new customers drop out of (registration, identity verification, card, top-up, first payment) and why.
  • Translate the objectives into a concrete action plan: levers, priorities, timetable, expected impact.
  • Test the actions on a part of customers before generalizing them.
  • Track cohorts and report weekly on progress toward goals.
  • Mobilize the product, tech and support when an action requires their contribution.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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