Orabank is looking for an International Operations Officer, Abidjan, Ivory Coast

Orabank is looking for an International Operations Officer, Abidjan, Ivory Coast Type of contract: CDI Company:

Education / Qualifications

The Orabank Group is a leading pan-African banking player, developing its expertise in commercial banking, asset management and financial intermediation. With a network of 12 banking subsidiaries spread across West and Central Africa (Benin, Burkina Faso, Côte d’Ivoire, Gabon, Guinea, Guinea Bissau, Mali, Mauritania, Niger, Senegal, Chad and Togo), an IMS and a BMB entity, the Group offers a diversified local and international clientele a complete range of innovative financial products and services. With our headquarters based in Lomé (Togo), we are pursuing an ambitious strategy of growth and digital transformation, positioning Oragroup as a key financial partner for the economic development of the region. Position: Orabank Côte d’Ivoire is looking for an International Operations Officer. Under the supervision of the Head of International Operations, the holder shall implement the necessary procedures and technical skills to ensure satisfactory execution of the activities at his expense. In accordance with the procedures, he submits to the validation of his superior, the operations processed. It raises the concerns and malfunctions noted, proposes to its hierarchy, the measures to be implemented as part of the continuous improvement of customer service.

Responsibilities

In this context, it has the following responsibilities: Responsible for transfers: Process transfers issued and received in foreign currency; Process calls for funds and cross-subsidiary availability; Process permanent transfers in foreign currency; Respond to Swift messages received; Monitor the repatriation of export earnings by treasury management; Process import/export domiciliation files; Clear import/export domiciliation files; Produce regulatory reporting and statistics for the Central Bank; Periodically produce various reports on the activity of the service; Track internal accounts related to service activity; Propose the writing of regularization of suspense related to the activity; Participate in the development of the bank’s commercial relations with clients working abroad; Ensure the storage and proper preservation of the files processed; Deal with customer complaints; Participate in the development of the bank’s commercial relations with customers; In charge of documentary operations: Process operations related to import and export documentary credits; Process import and export documentary remittance operations; Process international guarantees; Process confirmations of milking approval by Swift; Provide responses to Swift messages from banks; Conduct rigorous and regular follow-up of files; Follow up on the timelines for the resolution of documentary operations; Produce regulatory reporting and statistics for the Central Bank; Periodically produce various reports on the activity of the service; Track internal accounts related to the activity; Deal with customer complaints; Ensure the storage and proper preservation of the files processed; Participate in the development of the bank’s commercial relations with clients working abroad.

Main duties

Other Missions and Activities: Contribute to the projects of the subsidiary and the group

Other information

Ensure any other mission entrusted by its hierarchy

Candidate profile

Qualifications – Know – Know-how: Minimum BAC+ 4 / 5 in Management/Bank Finance/Economy or equivalent; Mastery of regulation and banking activities; Mastery of international trade rules; Mastery of software and systems for processing international operations; Good legal knowledge (commercial, business and insurance law);

Experience

Minimum 2 years of experience in the management of banking operations including international operations management; Good practice of office tools (Excel, Word, Powerpoint, etc.); Foreign language proficiency required (English). Soft skills: Integrity and Probity; Rigor and sense of organization; Proactivity and sense of priorities; The spirit of analysis and synthesis; Sense of listening and communication; Ability to analyse critically and prospectively; Ability to work in teams and under pressure; Sense of customer service. Position based at Abidjan (CÔTE D’IVOIRE). NB: Female applications are strongly encouraged.

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