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As a key person in keeping digital devices in good working order, he/she is responsible for:
Main duties
Definition of the master plan of the company in terms of computer park:
Advise the management of the company in the development of the computer equipment plan at the hardware and software levels.
Education / Qualifications
Collect and analyze user needs and participate in the development of access to information rules.
Define with the IT Manager, the maintenance policy of the micro park (outsourcing of all or part).
Draft specifications and negotiate contracts with suppliers and service providers.
Installation and maintenance of the computer park:
Ensure the proper functioning of computer hardware, peripherals and installed software.
Define and implement the local network architecture and establish connections to wide area networks.
Ensure the security of hardware and data on the local network and on all workstations.
Test, install and configure new hardware and track their assignment.
Define maintenance procedures.
Ensure the preventive and curative maintenance of the park.
Support and support for users:
Monitor contractual relationships and act as an interface between providers and internal customers.
Provide users with technical support in order to collect and treat the problems encountered.
Intervene directly or send a technician to solve the user’s problem.
Organize one-time training sessions for users.
Anticipation of needs and development plans:
Identify future needs and ensure constant monitoring of new hardware, software and systems versions.
Offer the IT manager the software and/or hardware means to optimize maintenance costs and performance.
Other activities
Manage mobile solutions (including telephony).
Perform all other IT tasks at the request of the supervisor.
Candidate profile
Education
Minimum BAC+2 / BAC+3 in computer science or any other equivalent degree.
Experience
A minimum of two (02) years of experience in operation, maintenance or technical support to users is required to access this position.
Expertise and skills
Technical skills
Good knowledge of the company’s overall IS.
Good knowledge of the company and its professions.
Mastery of the main operating systems on the market: Windows, Linux, Unix ...
Good general culture of the major software vendors on the market and their offers: software suites, messaging, collaborative platforms...
Technical mastery in order to be able to detect and repair certain failures (assembly and disassembly of a computer, installation of networked software...).
Good knowledge of Windows, networks and telephony environments.
Technical English.
General knowledge
IT systems architecture;
Networks and telecommunications;
Cybersecurity and international standards;
Digital regulation;
Protection of sensitive data.
Soft skills
relational qualities;
Pedagogy;
Ability to manage crisis situations;
Sense of service;
Reactivity;
autonomy;
Availability;
Ability to prioritize;
Organization;
Interest in new technologies and technical issues.
Application file
The application file must consist of the following documents:
A handwritten cover letter addressed to the Director General of the company and bearing the subject: "Applicant for the position of IT Manager";
A well-detailed curriculum vitae (CV) with the candidate’s photo;
A copy of the diplomas or certificates obtained;
A copy of the training certificates and other supporting documents;
One or more copies of the work certificates;
A legalized copy of the birth certificate;
A legalized copy of the certificate of nationality or the duplicate of nationality;
A copy of the national identity card or passport;
One (01) passport photo.
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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•Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
•Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
•A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.