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Type of contract: CDD
Remuneration: 250,000 XAF
Job description:
Ensure the supervision and coordination of spa activities, supervise the team, guarantee the quality of services and ensure compliance with hygiene, safety and service standards of the hotel, while contributing to customer satisfaction and loyalty
Main duties
Supervise the daily activities of the spa and ensure the proper functioning of the facilities.
Supervise, coordinate and accompany the spa team.
Organize work schedules and manage reservations.
Control the quality of care and services offered to clients.
Ensure that hygiene, safety and equipment maintenance procedures are followed.
Manage product and consumable inventory.
Promote services and contribute to the development of turnover.
Process complaints and monitor customer satisfaction.
Train employees in procedures and service standards.
Prepare activity reports and monitor spa performance
Candidate profile
Education / Qualifications
Education: degree in aesthetics, spa management, well-being or hospitality.
Experience
Experience: 2 to 3 years in a spa or hotel.
Languages: Fluency in French; English required.
Other information
Computer science: mastery of office tools and reservation software.
Personal qualities: leadership, rigor, discretion, dynamism, a sense of organization and customer orientation.
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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