Programme Assistant

About the organization

FHI 360 is a non-profit organization dedicated to human development, which works to sustainably improve living conditions by promoting integrated solutions and led by local actors. Its team brings together experts in the fields of health, public health threats, education, nutrition, environment, economic development, youth, research, technology, communication and social marketing, creating a unique combination of skills to address today’s interdependent development challenges.

Job summary

The STRengthening Infectious Disease Detection Systems (STRIDES) Program Assistant in Senegal is primarily responsible for providing logistical, programmatic, operational and administrative support to the project. He/she will work with the Director of the STRIDES Senegal project and his/her colleagues in the field to ensure the implementation, implementation and proper functioning of national programmes, as well as the ongoing monitoring and reporting of these programmes. He/she prepares documents and reports, uses office tools, compiles data, organizes and manages files, publishes information and helps colleagues. The program assistant collects and verifies data, synthesizes and cross-checks information, and coordinates and manages archives. He/she is the main support resource for the project.

Responsibilities

The Assistant assists programme staff in processing requests from regional teams, headquarters and other staff. He/she coordinates technical visits, travel authorizations, expense reports, payments and contracts to support the implementation of national programs. He/she shall prepare draft activity budgets in accordance with the approved terms of reference and shall support the revision of quarterly reports by organizing telephone meetings dedicated to these reports. He/she also provides procurement support and monitors activity-related expenses as required.

The recruited person plans and participates in regular telephone meetings with countries, takes notes and keeps track of the actions to be taken. It manages databases, shared internal files, and data integrity and security in accordance with quality standards and company policy. It carries out day-to-day tasks independently and on its own initiative, prepares documents, reports and information materials for consultants, staff and funders, and participates in the integration and training of new administrative and support staff.

The Assistant performs basic technical tasks related to the programme, such as revising work plans, and ensures that documentation and reports are regularly monitored and comply with national and regional standards. He/she performs other related tasks assigned to him/her.

Problem solving and impact

The position involves dealing with issues of a common nature that fall under standard procedures and policies. The person works independently and as part of a team on special, one-time or recurring projects or programs, and uses discernment within defined practices and policies to carry out their tasks. Decisions taken usually affect one's own position or a specific functional area.

Supervision exercised and received

The position has no supervisory responsibility. The individual demonstrates autonomy of judgment in determining work organization and priorities. It receives instructions on new missions and reports to the Senegal project manager, STRIDES.

Education

A baccalaureate level diploma +2 minimum (or its international equivalent) is required in knowledge or information services, communication, education, health, behavioural sciences, life and social sciences, international development, human development or a related field; +4 is preferable.

Experience and skills

Typically, 0 to 2 years of program and administrative support experience are required. The person must express themselves clearly and professionally, and be able to communicate clearly and positively with customers and staff. She must be able to read, write and speak French fluently; a professional command of English is desired. Prior experience with a non-governmental organization (NGO) is an asset.

Usual physical requirements

The position is exercised in a classic office environment. It requires the ability to spend long hours in front of a computer screen and perform repetitive keyboard tasks, the ability to sit and stand for long periods, as well as the ability to lift or move up to 2.5 kg.

Technologies to use

Desktop or laptop computer, Microsoft applications (Office 365, SharePoint, Skype, Zoom, Teams), mobile phone and mobile technologies, as well as standard desktop hardware.