Head of Operations

Operations Officer – Regional Office of Dakar

The Terre des hommes Foundation (Tdh), headquartered in Lausanne and headquartered in Zurich, is Switzerland’s largest child rights organization with more than 2,000 employees worldwide. It works with children to secure their rights, protect their lives and improve their well-being through innovative programs in the areas of health, migration and access to justice, designed to make a positive and lasting impact. Founded in 1960, Tdh is dedicated to making meaningful and lasting changes in the lives of children and youth, especially those most at risk, and is active in more than 30 countries, in humanitarian and development contexts.

In sub-Saharan Africa, Tdh works directly in 8 countries (Burkina Faso, Burundi, Guinea-Conakry, Kenya, Mali, Mauritania, Nigeria and Senegal) and through partnerships in 6 other countries (Benin, Cameroon, Madagascar, Niger, Togo and Uganda). As part of the decentralization of its organizational model, Tdh has opened a regional office in Dakarin Senegal, for which an Operations Officer position is open.

Entry into service: 1.12.26 Duration: 12 months Status: Unaccompanied

Terre des hommes does not set a closing date for this position; recruitment continues until the position is filled.

Responsibilities

Under the supervision of the Regional Fundraising Advisor, the Operations Officer supports the regional office and country teams in the implementation of activities related to grants and fundraising in the Africa region. This position contributes to grant and fundraising processes — from monitoring opportunities to developing proposals and reporting to donors — while supporting donor engagement and partnership efforts across the region.

Grant Acquisition Process

Contributes to the identification and monitoring of relevant funding opportunities for Tdh programs in the Africa region. Supports the development and submission of regional, multi-country and country project proposals: support or coordination of the writing process, compliance with donor procedures, development of action plans, writing, translation, registration on submission platforms. Contributes to the quality control and finalization of reports for institutional financing while ensuring timely submission (tracking schedule and deadlines, relaunches when necessary with contributors, consolidation of data, etc.), in accordance with contractual requirements and Tdh standards. Ensures the monitoring of co-financing needs with CR Finance, supports the development of proposals and project reports for foundations in coordination with the philanthropy sector.

Ensures that information on grants and funding in Engage360 and GFU countries and regions (Tdh’s internal system) is accurate and regularly updated, and follows up with relevant teams to ensure data completeness. In case of absence of Grant Officer in a delegation, directly ensures the update of data for the country concerned. Supports the development of operational partnership contracts (content, signature, archiving, etc.). Contributes to the analysis of responses to requests for institutional and philanthropic funding. Ensures the collection and archiving of institutional documents required to sign contracts in collaboration with headquarters, region, delegations and partners.

Communication

Supports the relationship with donors and partners, including the preparation of fundraising materials (e.g. testimonials, success stories). Supports annual reporting through the verification and consolidation of project data and information, in coordination with PREX, Q&A and Grants teams, as well as other relevant stakeholders at delegation and regional levels. Contributes to internal communication related to projects.

Candidate profile

Education: Higher education (Master’s or other equivalent degree in international relations, development or other relevant field).

Languages: excellent language skills in French and English.

Skills: Good understanding of project cycle management in development, emergency and protracted crisis environments, especially in Africa; good understanding of the financing acquisition process; mastery of common tools and applications (Microsoft Word, Excel, Outlook, etc.).

Conditions

Swiss contract; gross monthly salary of CHF 2450 x13.36 months; health, accident and repatriation insurance; annual leave of 25 days a year; return flights to the place of assignment.

Tdh Global Code of Conduct and Ethical Policies

Undertakes to promote and comply with the Global Code of Conduct, to systematically report any violation of the Code through Tdh’s formal reporting mechanisms and to treat any violation of procedures and processes appropriately. Raises the Foundation’s awareness of the risks of policy violations, violence and abuse, and the rights that flow from them, towards children, community members and our own employees. Commits to comply with key ethical policies and guidelines, including safeguard policy, anti-fraud and anti-corruption policy, conflict of interest policy and other policies related to the prevention of terrorist financing and criminal activity, as well as workplace behaviour. Commits to putting into practice the values and principles by adopting exemplary behavior, in perfect accordance with the code of conduct, and always respecting established procedures and processes. Is committed to developing a compliant and informed management culture within the organization and in our work with children and the communities in which we operate.

Procedure

Only complete applications (CV) + Cover letter) filed on the official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only

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