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Senior Customer Service Manager — Tanatech / Green Shop, Antananarivo (M/F)

Tanatech Group
📍 AntananarivoCDI🗓️ 12 days ago
Alerte Vigilance Taf4All

IMPORTANT: This is a direct offer. Be extremely careful. Never pay any fees (application processing fees) to get a job. Stay vigilant.

Job Description

Antananarivo
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

[ABOUT THE JOB]

Tanatech Group (Green Shop, solar concept store) is hiring a senior customer service manager in Antananarivo. Immediate take-off.

[DUTIES]

  • Respond to calls, messages and customer requests with professionalism
  • Manage comments and messages on social networks, including Facebook
  • Process requests for quotes, information and complaints
  • Ensure customer follow-up before and after sales, process service requests
  • Contributing to customer satisfaction and loyalty
  • Respect quality procedures and participate in continuous improvement

[PROFILE]

  • Bac+2 minimum in business, management, communication, IT or similar field
  • Minimum 1 year experience in customer service, after-sales or sales support
  • Mastery of office tools, social networks and communication tools
  • Good writing ability and excellent spelling
  • Knowledge of computer science, video surveillance and alarm systems is a plus
  • Listening, patience, responsiveness, rigor, team spirit

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Expert Application Advice

L'orthographe est explicitement exigée car vous répondrez par écrit sur Facebook : relisez votre mail de candidature deux fois. Mettez en objet « Gestionnaire service client senior » et citez toute connaissance en solaire, vidéosurveillance ou alarme.

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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