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Sunda International is looking for a Customer Care Assistant, also known as Douala. Full-time position on site.
Main duties
Process customer returns, issue invoices and print delivery notes in the CRM.
Manage claims related to tracked salespeople.
Prepare administrative documents regarding samples, travel, transportation refunds and claims.
Update customer records and protect data.
Participate in customer service procedures and assist the supervisor as well as the Chinese team in ad hoc tasks.
Prepare a CV for the application. Salary and deadline not specified.
Candidate profile
Minimum BTS in Marketing, Commerce, Sales or related field.
Experience
At least two years of customer service experience.
Mastery of Word, Excel and Outlook. Bilingualism appreciated.
Communication, relational sense and problem solving.
Autonomy, teamwork, precision and willingness to learn the product lines.
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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