Digital Pulse is looking for French-speaking chatters in freelance collaboration to manage exchanges with fans on the Twizz platform.
The chatter interacts privately with fans by representing the creator associated with the account. The goal is to develop natural and engaging conversations, create a relationship with each fan and contribute to the sale of private media, including photos and videos.
Education / Qualifications
Mandatory training is provided prior to taking up the position. The methods, procedures and techniques taught must then be applied on a daily basis.
The work is organized in 6-day cycles, including day and night shifts, a day dedicated to training, monitoring and evaluation, as well as a day of rest. Monitoring of working time is done via Monitask. (Min 2 days at the office per week, the rest in telecommuting).
Main duties
Manage fan private messages on the Twizz platform
Support multiple conversations simultaneously while maintaining their quality
Create and develop an emotional relationship with fans
Maintain natural, dynamic and engaging exchanges
Adapt your approach to the behavior and expectations of each fan
Put into practice the methods learned during training
Develop interactions and make sales of private media (photos and videos)
Comply with internal procedures, instructions and monitoring methods
Candidate profile
No diploma required; beginners are accepted and receive mandatory training
Excellent level of written French, with a very good command of spelling and grammar
Good writing speed and ability to manage multiple conversations at once
Imagination and creativity to maintain interesting and natural exchanges
Business ability and ability to develop interactions and sales
Responsiveness, seriousness and compliance with procedures
Availability to work on shifts day and night
Comfortable with using a computer and digital tools
Other information
Contract: Freelance collaboration
Working mode: Hybrid
On-site: minimum 2 days a week in our offices in Andranomena, Socolait industrial area, Antananarivo
Teleworking: possible the rest of the week
Basic remuneration: 1 000 000 Ariary/month
Performance bonus: 50,000 Ariary per week for the chatter achieving the best sales of his group of 3 people
Organization: 6-day cycles
Cycle: 2 days of day shift + 2 days of night shift + 1 day of training/monitoring/assessment + 1 day of rest
Shift day: 06h00 – 17:00 (French time)
Shift night: 17h00 – 03:00 (French time)
Mandatory personal and functional laptop
Teleworking: stable internet connection, emergency Internet solution and backup in case of power outage mandatory
Transport: no transport provided by the company, including overnight shifts
Monitoring: activity and working time monitored via Monitask
Twizz is recruiting: Chatter – Freelance - Antananarivo , Freelance, at Andranomena, Socolait industrial zone, Antananarivo, Madagascar. Expected profile: no diploma required.
Duties
Manage private messages from fans on the Twizz platform Support multiple conversations simultaneously while maintaining their quality Create and develop an emotional relationship with fans Maintain natural, dynamic and engaging exchanges Adapt your approach to the behavior and expectations of each fan Implement methods learned during the training Develop interactions and make sales of private media (photos and videos) Respect internal procedures, instructions and follow-up methods
Candidate profile
No diploma required; beginners are accepted and benefit from a compulsory training Excellent level of written French, with a very good command of spelling and grammar Good writing speed and ability to manage several conversations at the same time Imagination and creativity to maintain interesting and natural exchanges Business skills and ability to develop interactions and sales Reactivity, seriousness and compliance with procedures Availability to work on shifts day and night At ease with computer
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