HE
Coach vente / Contrôleur qualité -réf:CQ-26
Freelance18 days ago
Job Description
Antananarivo
Freelance
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
You are directly attached to the CEO. The manager takes sales out of the day; you, you raise the sales level of each agent and you check that what has been decided is actually applied in calls. Specifically:
- Every day, 2 to 3 individual sessions with agents: double live listening, setting in situation, demonstration by yourself on the precise point to work (hanging, qualification, discovery of the need, reading a table of guarantees, treatment of objections, signature in the call).
- Within two days of each manager brief, re-listen to calls from the relevant agent to verify that the instruction is in place, and say so.
Education / Qualifications
- When an initial training session runs (2 weeks, per phase of the call), ensure simulations. Every week, a point with the manager and a point with the CEO to cross the eyes on each agent. What You're Not Doing: You're Not a Compliance Controller: AI Scores 100% Calls. You are the second, independent look at every agent, and you are there to sell. Your indicators
- Number of accompanied agents per week.
- Time between a given instruction and its implementation noted in the calls.
- Progression of the quality score of each agent on the criterion worked. And, in the end, the sales of the set.
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Bonjour, candidat. Pour ce poste mid-level chez HELLOTANA, concentrez-vous sur deux ou trois réalisations chiffrées (ex. : progression de chiffre d’affaires). Si Tableau est demandée, montrez-la par un exemple d’adaptation terrain, pas juste une liste. Gardez le CV lisible, une page suffit. Bon courage.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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