CO

Client Advisor

CONGOLAISE DE MICROFINANCE
📍 BrazzavilleCDI🗓️ 5 days ago

Job Description

Brazzaville
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Location

Duration: CDI Job description: The Client Advisor welcomes, advises and supports individuals and professionals in the use of CO.MI.FI savings and credit products, and contributes to the development of the agency's portfolio.

Main duties

Welcoming and guiding customers, responding to their requests. Prospect new customers and retain the existing portfolio. Set up and present credit files. Track refunds and restart late customers. Achieving the commercial objectives set by the agency.

Candidate profile

Bac+2/3 in banking, management, trading or equivalent.

Experience

  • 1 to 2 years of experience in customer relations, ideally in banking or microfinance. Business sense, listening and service sense. Good expression in French; the practice of lingala or kituba is an asset. Mastery of the Office Pack.

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Je constate que votre parcours correspond bien à ce que recherche CONGOLAISE DE MICROFINANCE. Pour maximiser vos chances, mettez en avant comment vous avez concrètement répondu à 2 ans d'expérience dans vos précédentes fonctions. Un chiffre clé ou un résultat tangible, même simple, fera la différence.

Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.

Prospection et résultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opérez dans un secteur spécifique (FMCG, télécoms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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