CO

Customer intervention technician companies and operators

Confidential Company
📍 Dakar 🇸🇳CDI🗓️ 3 days ago

Job Description

Dakar
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Job description Mission

  • Ensure quality and on-time production support for FTTH customers, copper companies and operators.
  • Ensure quality and timely service support for FTTH customers, copper companies and operators.
  • Ensure optimal use of material and logistical resources
  • Contribute to the continuous improvement of network quality and customer satisfaction Main activities
  • Ensure quality management of company and operator customer interventions
  • Build FTTH lines and deploy complex links (companies)
  • Support field feasibility studies on complex and standard requests
  • Dealing with disruptions to business customers and operators on time
  • Reassess any anomalies found in the network
  • Provide field technical support to sub-contractor teams for corporate and operator customers
  • View and update FTTH network databases
  • Ensure proper maintenance of equipment and logistics of intervention
  • Ensure first level maintenance of the affected vehicle
  • Ensure HNO permanence according to the center’s schedule

Other information

  • Carry out any other tasks assigned by the supervisor
  • Participate in the deployment and effective implementation of QSE requirements
  • Helping to ensure respect for the environment, safety, hygiene and health

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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