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Customer Service Representative (m/f)
Company: Conakry Terminal / Africa Global Logistics (AGL)
Education / Qualifications
Contract: CDI | Location: Conakry, Guinea | Experience: 3 years | Training: BAC
Job description
The Equipment Supervisor guarantees the availability of handling equipment and driving personnel at the right time for the smooth running of port operations, in conjunction with the technical department and operational teams. The position is based at Conakry Terminal/Africa Global Logistics (AGL) and involves shifts of 8am or 12pm.
Main duties
Follow the schedule of assignment of equipment and driving personnel.
Ensure the availability and proper use of handling equipment.
Track fleet plans and sequencing of vessel operations.
Coordinate operational needs with the technical department.
Transmit instructions to drivers, supervise teams and verify proper application of the instructions.
Enforce safety rules, operational procedures and mandatory PPE.
Write shift reports and report any incidents or unavailability.
Ensure constant liaison with shift managers, dockers, planning and technical teams.
Candidate profile
Experience
Minimum Baccalaureate or equivalent solid experience in port handling. At least 3 years of experience in a similar role (allocation of equipment and provision of resources). Minimum category B driving license required. Not have been laid off in the last 12 months. Medical fitness at the position required. Expected qualities: leadership, responsiveness, endurance, team management and exemplarity on HSE guidelines.
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