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Freelance Bilingual English/French Customer Service Representative - Remote

Absys
📍 Douala 🇨🇲Freelance🗓️ 19 days ago

Job Description

Douala
Freelance

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Main duties

We are looking for a Customer Support Coordinator to join our team. This position involves the effective management of customer interactions via phone and email, while ensuring an exceptional customer experience in a dynamic business environment. Missions: Provide telephone hotline by answering incoming calls and managing the customer relationship with professionalism and empathy. Manage the telephone switchboard by directing calls to the appropriate services and ensuring smooth communication. Maintain and develop the customer relationship by effectively handling requests and ensuring accurate follow-up. Manage the after-sales service by providing quick solutions... Level d´studies required: Bac+2, Bac+3, Bac+4 & Bac+5 and more

Experience

Level of experience: Student, recent graduate and more Proposed contract: Freelance Region of: Douala - Yaoundé & International Key competences: Incoming calls - Assistanat - Hospitality - Catering - Secretariat - Support - Tourism

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Expert Application Advice

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
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  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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