MA

Customer Service Advisor (M/F)

Malala RH
📍 AntananarivoCDI💰 Salaire fixe : 800 000đŸ—“ïž about 2 months ago

Job Description

Antananarivo
CDI
Salaire fixe : 800 000

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Do you want to join a dynamic team and evolve in the international customer relationship sector? This opportunity is for you!

Main duties

Take care of customer requests in French (calls, chat, email depending on the activity). Provide adapted solutions in compliance with quality standards. Contribute to customer satisfaction and loyalty.

Candidate profile

Good command of French, both orally and in writing.

Education / Qualifications

Knowledge of English is mandatory, as the training will be provided entirely in English by an English-speaking client. Customer calls will be made in French.

Experience

A first experience in customer relations or customer service is appreciated. Experience in the retail or e-commerce sector is a real plus. Serious, reliable, committed, with good professional stability.

Other information

Proposed package Fixed salary: 800,000 Ariary Variable up to 30% of base salary. Transport supported. Canteen. Mutual after validation of the trial period. Malala RH recruits: CUSTOMER SERVICE CONSULTANT (M/F) , Permanent, at AmbohimahitsyAntananarivo, Madagascar. Duties Take care of customer requests in French (calls, chat, email depending on the activity). Provide adapted solutions in compliance with quality standards. Contribute to customer satisfaction and loyalty. Candidate profile Good command of French, both orally and in writing. Knowledge of English is mandatory, as the training will be provided entirely in English by an English-speaking client. Customer calls will be made in French. A first experience in customer relations or customer service is appreciated. Experience in the retail or e-commerce sector is a real plus. Serious, reliable, committed, with good professional stability.

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Expert Application Advice

Bonjour, candidat. Pour ce poste mid-level chez Malala RH, concentrez-vous sur deux ou trois rĂ©alisations chiffrĂ©es (ex. : progression de chiffre d’affaires). Si les compĂ©tences demandĂ©es dans l'annonce est demandĂ©e, montrez-la par un exemple d’adaptation terrain, pas juste une liste. Gardez le CV lisible, une page suffit. Bon courage.

Positionnement — Votre lettre de motivation doit rĂ©pondre Ă  une seule question : pourquoi VOUS pour CE poste prĂ©cis Ă  CE moment ? Évitez les lettres gĂ©nĂ©riques — une phrase sur ce que vous apportez spĂ©cifiquement vaut mieux que trois paragraphes gĂ©nĂ©raux.

Prospection et rĂ©sultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opĂ©rez dans un secteur spĂ©cifique (FMCG, tĂ©lĂ©coms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • ‱Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • ‱Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • ‱Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • ‱Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • ‱Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • ‱A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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