Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
Join PULSEA and help boost our Customer Success talents, in a dynamic environment where expertise, autonomy and team spirit are at the heart of our culture.
Onboarding & Getting Started: Welcoming and guiding new users to ensure a smooth and successful start. Resolution & Proactivity: Anticipate their needs, solve complex blockages and ensure the correct use of our solution. Support & Loyalty: Ensure regular monitoring, understand their business challenges and maximize the value they derive from our product.
Experience: 3 years or more in Customer Success, customer relationship, after-sales service, with complex case management expertise Language skills: Excellent level of French and a good level of English B2 minimum Team spirit: You want to invest in a high-impact project where the value given to the customer is the priority. Method: Ability to structure your work in autonomy and relational common sense. Pulsea recruits: Customer Success, CDI, at Bypass IavolohaAntananarivo, Madagascar. Duties Onboarding & Getting Started: Welcoming and guiding new users to ensure a smooth and successful start. Resolution & Proactivity: Anticipate their needs, solve complex blockages and ensure the correct use of our solution. Support & Loyalty: Ensure regular monitoring, understand their business challenges and maximize the value they derive from our product. Candidate profile Experience: 3 years or more in Customer Success, customer relationship, after-sales service, with complex case management expertise Language skills: Excellent level of French and a good level of English B2 minimum Team spirit: You want to invest in a high impact project where the value provided to the client is the priority. Method: Ability to structure your work in autonomy and relational common sense.
---
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]
You are recruiting?
Find candidates on TAF4ALLStand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.
Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.
Bonjour, candidat. Pour ce poste mid-level chez Pulsea, concentrez-vous sur deux ou trois réalisations chiffrées (ex. : progression de chiffre d’affaires). Si les compétences demandées dans l'annonce est demandée, montrez-la par un exemple d’adaptation terrain, pas juste une liste. Gardez le CV lisible, une page suffit. Bon courage.
Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.
Prospection et résultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opérez dans un secteur spécifique (FMCG, télécoms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.
🎯 Make your application ATS-ready
ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.
Create my ATS CV →Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
📋 Missions principales Rejoignez PULSEA et contribuez à booster nos talents en Customer Success. Vos Missions Onboarding Prise en main : Accueillir et guider les nouveaux utilisateurs pour garantir un démarrage fluide et réussi. Résolution Proactivité : Anticiper leurs besoins, résoudre les blocages complexes et veill
À la recherche d une personne experte en relation client, capable d assurer l accompagnement client en autonomie, d analyser intelligemment les problèmes complexes pour apporter un support technique et des solutions concrètes, tout en pilotant la performance client et la rétention. Capable de se projeter dans un projet
💼 Expérience We are looking for motivated and customer focused Customer Service Agents to join our growing Contact Center team. The role involves handling customer interactions through voice support , resolving queries efficiently, and delivering a high quality customer experience while meeting service and quality sta
💼 Expérience As a Customer Service Agent , you will provide high quality customer support through voice interactions , handle inbound and outbound calls, resolve customer queries efficiently, and ensure a positive customer experience. 📋 Missions principales Handle inbound and outbound customer calls professionally an