Conference Technician, Brazzaville

Conference Technician, Brazzaville Organization: WHO - World Health Organization Country: Congo City: Brazzaville Office: WHO Brazzaville, Congo . The GMC organizational group is responsible for the provision of effective support services to the implementation of health programs and the good logistical management of the Regional Office. The Conference and Protocol sub-unit within the Operations and Services Support Unit (OSS) is responsible for ensuring the efficient and effective delivery of administrative and logistical services related to conference services. TASK DESCRIPTIONS Provide technical assistance to the TEC in the preparation of internal or external meetings of the Regional Office. 1. Preparation and installation

• Participate in the design of management plans; install, configure and test audiovisual equipment necessary for conferences (audio, video, projection, LED screens, simultaneous translation in person and hybrid, etc.).
• Check network connectivity and audio/video links before each session, and make sound, image, and light settings to ensure optimal quality.
• Participate in exchanges with the applicant or the organizer of the meeting to read specifications and make adapted proposals.
• Track the reservation of meeting rooms and request in the application used.
• Prepare conference rooms according to specifications.
• Collaborate with internal teams and external service providers to ensure equipment compatibility and compliance with technical requirements. 2. Assistance during meetings
• Provide technical assistance in real time during conferences, and the management of "live".
• Control the quality of sound, image and streaming, and quickly resolve any detected technical incidents.
• Support participants in the use of videoconferencing, presentation and teleprompter tools
• Archive audio/video content if necessary and ensure its transmission to the relevant service in compliance with confidentiality rules, data retention and cybersecurity protocols. ⦁ Work under pressure and manage multiple tasks simultaneously. 3. Maintenance and follow-up

Other information

• Diagnose technical problems quickly and implement appropriate solutions and inform the supervisor of the intervention. Documenting the resolutions made.
• Ensure the regular preventive and corrective maintenance of equipment.
• Report maintenance or replacement needs and propose technological improvements to optimize meeting quality.
• Participate in technical evaluations of equipment during the purchase process.

Candidate profile

• Write post-conference technical reports if necessary. ⦁ Stay informed of technological developments in audiovisual, videoconferencing and streaming. ⦁ Participate in continuing education or technical certifications. 4. Perform other sub-unit related duties as required. QUALIFICATIONS REQUIRED Education Essential: High school diploma (baccalaureate) with a training certificate in audiovisual technique and/or computer science Desirable: Baccalaureate level diploma +2 minimum in audiovisual techniques or computer science is an asset. A certification in the field of audiovisual or networks (example: Dante, Streaming, vMix, Blackmagic) is an asset. Essential Experience: Minimum 5 years of relevant experience in a similar position, particularly in the technical organization of conferences, seminars, or international events. Proven experience in installation, configuration and operation of advanced digital conferencing systems Desirable: . Competences ⦁ Mastery of the fundamental principles of audiovisual: sound, projection, lighting, recording and broadcasting. ⦁ In-depth knowledge of video conferencing systems (Zoom, Teams, Webex, etc.) and streaming. ⦁ Understanding of the Windows operating system (configuration, updates and troubleshooting) and operation of computer networks (LAN/Wi-Fi), audio/video connectors, and IP protocol and its use with audiovisual protocols (SIP, RTSP, NDI, Dante, etc.). ⦁ Knowledge of wiring standards (HDMI, SDI, XLR, RJ45, fiber optics, etc.). ⦁ Understanding of the principles of preventive and corrective maintenance of audiovisual equipment. ⦁ Be able to install, configure and test audiovisual equipment, and ensure basic maintenance. ⦁ Know how to adjust sound, image and light to ensure optimal quality during conferences. ⦁ Be able to manage audio/video streams in real time and ensure streaming stability; quickly diagnose and resolve one-time hardware or software failures. ⦁ Know how to configure and update firmwares and audio-visual equipment drivers. ⦁ Be able to adapt the technical solutions to the needs of the organizers and the constraints of the rooms. ⦁ Be able to read and interpret technical diagrams or audiovisual management plans. Competences of the WHO 1. Communicate in a credible and effective manner 2. Produce results 3. Ensure efficient use of resources 4. Foster integration and teamwork 5. Respect and promote individual and cultural differences 6. Moving forward in a changing environment Essential Languages: Excellent knowledge of the French language Desirable: Good knowledge of the English language REMUNERATION The WHO offers staff in the General Services category an attractive salary which, for the above-mentioned position, includes a basic net annual salary from XAF (subject to mandatory deductions for pension contributions and health insurance, if applicable), as well as 30 days of annual leave. Tags audiovisual equipment conference facilities management information systems officer support services Skills French Language Equipment Maintenance Network Connectivity Technical Support Audiovisual Setup The recruiting organization, WHO - World Health Organization, has not specified a closing date for this vacancy or continues to list jobs after their stated closing date. Because such positions may remain open, they are listed here until removed from the recruiting organization's website.

Education / Qualifications

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