Administrative Manager

Responsabilités

Job Announcement Administrative Manager Job Summary The Administrative Manager is responsible for managing responsive, effective, and efficient administrative services and coordinating functions in the following operational areas – Fleet Services, Office Management, and Logistics in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. The Administrative Manager promotes stewardship of resources, and high-quality service approaches are integrated into administrative systems, policies, and procedures. Roles and Key Responsibilities Plan, coordinate, monitor and report on activities and required resources to ensure cost-effective and quality service delivery from administrative support functions. Anticipate delivery challenges to ensure service continuity. Coordinate two or more operations functions in addition to the administration function to ensure support services are delivered in a high-quality and efficient manner. Address challenges that affect the proper stewardship and optimal utilization of program assets and resources. Ensure administrative systems, processes, and policies are in line with agency standards, donors and local legal regulations. Recommend changes in office practices and coordinate system, policy, and procedure revisions to contribute to operational excellence. Oversee the efficient use and management of CP assets and rented facilities. Ensure that office supplies procurement and asset management systems are fully compliant. Organize inventory monitoring, control, and reporting. Effectively manage administrative talent. Manage team dynamics and staff well-being. Provide coaching, tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure the capacity for successful support of high-quality programming. Serve as the key liaison and maintain relationships with relevant external stakeholders (landlords, service providers, etc.) on assigned administrative matters and ensure required authorizations and documents are up to date. Ensure staff have access to relevant information, training, and safety materials and equipment to ensure a safe work environment. Manage travel and logistics support and services to staff and visitors. Manage event planning activities, including delegation visits, training, and workshops. Basic Qualifications Bachelor’s Degree in Business Administration, Business Management, other relevant field, or equivalent experience. Minimum of 7 years’ work experience in administrative support functions, with increasing responsibility. Preferred Qualifications Office management experience. Experience with an NGO. Experience managing procurement systems. Experience managing direct reports. Knowledge, Skills and Abilities Exceptional planning, organizational and time management skills. Ability to make good decisions using sound judgement Strong customer service orientation with very good communication and interpersonal skills Ability to act ethically and maintain confidentiality at all times. Ability to leverage a proactive, resourceful, and results-oriented mindset. Proficient in MS Office packages (Excel, Word, PowerPoint, Visio) and information management systems. Required Languages : Excellent written and oral English. Travel : Must be willing and able to travel up to 30%. Supervisory Responsibilities: Yes Applications: If you recognize yourself in this profile, we welcome you

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