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Automatically translated from French. View the original offer
About us Foundever is a global leader in the customer experience (CX) industry. With 150,000 employees worldwide, we are the team behind the best experiences at more than 800 of the world’s largest and most digitally driven brands. Our innovative CX solutions, technology and expertise are designed to meet our customers’ operational needs and deliver a seamless experience for consumers at the moments that matter. Lead and develop a production unit Define and/or manage the strategy of its production unit Maintain and develop the turnover and margin of the production unit Organize the production and the achievement of contractual customer indicators (dimensioning, planning, organization) Monitor the development of activities Manage performance Manage a team of managers Maintain a good social climate and maintain a good relationship with IRPs+1 and internal
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