Logistics Assistant (M/F)

The position RMO recruits, on behalf of one of its clients in the logistics and international transport sector, an Export Logistics Agent. This position is strategic and lies at the heart of the company’s supply chain. You guarantee the smooth flow of goods internationally, compliance with customs regulations and customer satisfaction, thanks to a rigorous and optimized management of sea, air or land shipments. If you like dynamic environments, where responsiveness and precision make all the difference, this offer is for you.

Main duties

A. Shipment management and coordination ─ Receiving and analyzing customer orders, ─ Choose the most suitable mode of transport (maritime, air, road) according to the deadlines, costs and nature of the goods, ─ Plan pick-ups, loads and departures, ─ Coordinate internal and external stakeholders throughout the shipping cycle,

Other information

─ Inform customers of the progress of their shipments. B. Preparation of customs documentation and transport ─ Establish commercial invoices, packing lists, bills of lading and bills of transport, ─ Prepare certificates of origin and customs packages, ─ Make or follow export customs declarations, ─ Check the compliance and consistency of documents before any shipment, ─ Ensure the rigorous archiving of files. C. Interface with service providers and partners ─ Exchange with shipping and airline companies, freight forwarders and road carriers, ─ Collaborate with customs and other relevant authorities, ─ Ask for quotes, compare offers and negotiate the best conditions, ─ Maintain good relationships with partners. D. Flow tracking and incident resolution ─ Track the status of shipments (tracking) until delivery, ─ Anticipate delays, customs blockages and possible disputes, ─ Propose and implement immediate corrective solutions, ─ Keep customers and teams informed in the event of an incident. E. Billing and operational reporting ─ Establish and monitor the billing of services, ─ Control the costs associated with operations and identify discrepancies, ─ Produce regular dashboards on export activity, ─ Propose ways to improve processes.

Candidate profile

Education / Qualifications

Diploma of Bac level+2 to Bac+3 in Logistics, Transport, International Trade or equivalent administrative management.

Experience

• 2 years minimum on a similar position, ideally acquired within a transit company, an exporting industry or an international freight company. Technical skills ─ Mastery of international trade techniques and export customs regulations ─ Good knowledge of Incoterms, modes of transport and shipping documents ─ Mastery of IT tools (Office package, including Excel) and supply chain management software (Supply Chain) ─ Professional English required (oral and written) for exchanges with foreign partners Personal qualities ─ Excellent interpersonal skills and a keen sense of negotiation ─ Rigor, sense of organization and attention to detail ─ Responsiveness and proven management of stress in the face of logistical unforeseen events ─ Team spirit and customer satisfaction orientation.

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