Operational Sales Manager

Main duties

Operational Sales Manager – Franky’s Company Description Franky’s is a brand specializing in the sale of street food, including hot dogs and fast food products, through mobile outlets, carts and events. In a dynamic development, Franky’s aims to strengthen its presence in the local market, increase its turnover and develop its business activities with individuals, companies and event organizers. Joining Franky’s means integrating a dynamic and evolving business, where proximity to customers, responsiveness, quality of service and sales performance are essential. As an Operational Sales Manager, you are responsible for the business development and day-to-day management of Franky’s activities. You ensure the performance of points of sale, carts and commercial operations, while ensuring the achievement of revenue and profitability objectives. As such, your main missions are: Business development: identify new opportunities, prospect companies and partners, develop sales and customer loyalty. Operations management: organize, plan and supervise the daily activities of points of sale, trolleys and event services. Team management: supervise, motivate and support field teams, allocate tasks and monitor individual and collective performance. Performance monitoring: daily monitoring of the turnover, sales volumes, expenses and profitability of each activity. Inventory management: controlling supplies, goods outflows, sales and possible losses, ensuring rigorous product management. Quality and customer satisfaction: ensure compliance with procedures, product quality, hygiene, presentation of points of sale and customer satisfaction. Reporting: produce regular reports on sales, results, difficulties encountered and corrective actions to be implemented. This full-time position is based in Antananarivo and requires a strong field presence, high availability as well as an ability to intervene directly in daily operations, including weekends and holidays according to the needs of the activity. Proven experience in operational business management, ideally in fast food, street food, distribution or field sales. Experience in team management and the ability to supervise employees in a demanding operational environment. Strong sales, prospecting, negotiation and business development skills. Ability to manage an activity based on numerical objectives and propose concrete actions to improve turnover and profitability. Strong organizational skills, rigor, responsiveness and ability to manage multiple operations simultaneously. Integrity, transparency, honesty and a high sense of responsibility. Excellent interpersonal skills, team spirit, leadership and the ability to take initiative. Strong presence in the field, autonomy and results orientation. Mastery of office tools and ability to ensure reliable reporting. Good knowledge of the local Antananarivo market and its business opportunities. Special requirements: Mandatory B permit. Availability to work 7 days a week, according to the schedule and needs of the activity. Dynamic, operational and ready to get directly involved in field activities. Sector: Administration & Operations

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