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Automatically translated from French. View the original offer
The DHP technical sales agent develops the sales of public hygiene products and disinfection, disinsection and deratization services to customers, resellers and distributors in Antananarivo and the provinces. He/She ensures customer portfolio loyalty, prospecting, first-level technical advice, payment tracking, market intelligence, product rotation monitoring and order and sales tracking in Odoo. He/She contributes to the technical support of resellers and users, the development of distribution networks and the preparation of product technical supports, according to validated internal circuits. Main activities Business development Retain existing customers and develop their turnover. Prospecting new customers, dealers and distributors. Develop the distribution of DHP products through existing professional networks. Present products and services adapted to the needs of customers. Prepare offers and conclude sales in compliance with rates, commercial conditions and validated delegations.
Participate in trade missions to Antananarivo and the provinces. Advice and technical support in public hygiene Advise customers on the use of DHP products based on validated technical documents. Technically support resellers and users in their area of expertise.
Gather the necessary information to prepare offers of disinfection, disinsection and deratization services. To guide customers according to their needs, the conditions of use and the applicable precautions. Contribute to certification files according to the validated internal circuit. Contribute to the preparation and updating of technical sheets and safety data sheets, subject to validation by the competent referents. Prepare the necessary technical elements for the labels and supports produced, in collaboration with the teams concerned. Raise technical requests specific to the hierarchy. Market monitoring and analysis Track prices, competing products, services and market practices. Identify customer needs, potential areas and business opportunities. Back up the information useful to the adjustment of the DHP offer. Collection and customer follow-up Track customer payments and make reminders according to deadlines. Delays, disputes or payment difficulties. Track customer satisfaction. Send complaints to the services concerned and monitor their processing with the customer. Jean Francois MADHOO For Prochimad
Transmit benefit needs to operational managers and follow confirmed dates to inform the client. Report anomalies related to orders, prices, stocks, deliveries, services or internal validations. Performance indicators Turnover and sales margin: 100% of the individual target set. Collection and customer payment: 100% of the outstanding payments tracked. Customer satisfaction: minimum 8/10. Sales and inventory forecasts: field requirements reassembled on time. Validity deadlines: products concerned tracked and prioritized before expiry. Odoo: orders and sales tracked according to the validated internal circuit. Technical support products: contributions to technical data sheets, safety data sheets, approval and labelling carried out according to internal requests. Secondary activities
Profile and required skills Education Degree in chemistry, biology, agronomy, public hygiene, technical trade or equivalent field.
Minimum 5 years of field experience in the sale of public hygiene products, 3D services or close technical products. Experience in demonstration, extension or field training desired. Skills Good knowledge of public hygiene products and disinfection, disinsection and deratization services. Good understanding of customer needs, conditions of application and precautions for use. Ability to sell with a logic of turnover, margin and recovery. Ability to use technical documents and contribute to the preparation of product materials. Basic mastery of Excel, messaging and tracking tools. Knowledge of Odoo or a desired enterprise resource planning system. Compliance with applicable internal procedures and safety instructions.
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Fort de mon expérience dans le secteur WASH en Afrique, j’ai optimisé des programmes durables tout en respectant les contraintes locales. Pour PROCHIMAD, je peux appliquer cette approche pragmatique, notamment sur l’Odoo, pour garantir des solutions efficaces et résilientes.
Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.
Portfolio terrain — Listez les points d'eau construits/réhabilités, les formations hygiène animées, les outils de monitoring utilisés (KOBO, ODK). Un résumé d'une page de votre dernier projet WASH joint à votre dossier fait systématiquement la différence.
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