HR Business Partner (M/F)

Head of HR / Business Partner (m/f)

RMO recruits, on behalf of one of its clients, an HR/HR Business Partner. The position is based in Lomé, on site, on a permanent basis, with an appointment as soon as possible. The incumbent is attached to the HR & Administration Manager and ensures the day-to-day execution of HR operations for a factory with 400 to 500 employees, with a focus on local labour law compliance, social relations and the full life cycle of Togolese employees. He/She supports the HR & Administration Manager in the implementation of HR and administrative systems that comply with Togolese legislation. Proficiency in English and/or Chinese is an asset.

Main duties

1. Local Recruitment and Employee Life Cycle

Develop and maintain local recruitment channels, manage ads, CV sorting, interview coordination, background checks and bid issuance. Administer integration and employment contracts (signature, updates, archiving) and process confirmations of trial period, transfers, promotions, resignations and breaks. Prepare work permit and residence permit files and coordinate with immigration services.

2. Local Payroll, Social Security and Taxation

Collect and verify local employee attendance and performance data and support payroll calculation. Create and transmit social security and income tax returns, liaise with the CNSS and the tax administration and follow up on proof of filing and payment. Distribute pay slips, answer payroll questions, and document and escalate compensation disputes.

3. Training and local talent management

Coordinate integration, work rules and occupational safety training, and support skills development programs. Collect performance evaluation data, coordinate evaluation interviews and support talent reviews and succession planning. Keep staff records in paper and electronic format, with a bilingual Chinese-French classification.

4. Social relations, trade unions and relations with public authorities

Ensure day-to-day social relations, receive grievances and requests, and resolve disputes on the ground quickly. Êbe the daily interlocutor of trade unions and staff representatives, organize regular meetings, write minutes and inform Chinese management. Support the HR & Administration Manager in his relations with the Ministry of Labour and Labour Inspection, prepare inspection documents and communicate regulatory developments. Investigate alleged misconduct, collect evidence and recommend appropriate action in accordance with the Togolese Labour Code and company policies.

5. Implementation of HR and reporting policies

Implement Sino-French HR policies, communicate company rules to employees and identify implementation difficulties. Produce monthly HR reports (staffing, rotation, attendance, recruitment progress, labour costs). Supervise the local HR assistant and perform any other duties assigned by the hierarchy.

Candidate profile

Education: Bachelor’s degree or higher in Human Resources, Labour Law, Business Management or related discipline.

Experience: Operational HR experience in a Togolese factory is preferred. Experience in local HR support at Chinese capital plants in French-speaking West Africa (Benin, Côte d'Ivoire) or comprehensive HR operations management for more than 200 employees is an asset.

Technical skills: Good knowledge of the Togolese Labour Code and applicable interprofessional collective agreements, social security, income tax, trade unions, severance pay, working time and leave. Practice of local recruitment, employment contracts, attendance management, payroll, social and tax declarations, dialogue with trade unions and labour inspections. Knowledge of local labour dispute procedures and ability to proactively identify and address employment risks. Autonomy in personnel record keeping, HR data analysis and reporting.

Languages: Current French, native or quasi-native level, with the ability to write HR documents and communicate and negotiate autonomously with administrations and unions. Notions of Chinese or English appreciated to facilitate coordination with the Chinese leadership; ewe is an asset.

Personal qualities: Excellent communication, negotiation and conflict resolution skills. Righteousness, rigor and discipline in record keeping. Cultural sensitivity and ability to reconcile local legal requirements with expectations of Chinese leadership. Resiliency and availability to work on site.

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