DI
Responsable Exploitation – Transport Routier
CDIabout 1 month ago
Job Description
Antananarivo
CDI
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Automatically translated from French. View the original offer
Our client is a reference Malagasy logistics group, operating in transit, customs clearance and transport in Madagascar. As part of an HR watch and the strengthening of its teams, it seeks an Operations Manager responsible for ensuring the reliable, fast and compliant processing of import / export transit and customs clearance files, from the opening of the file until delivery and transmission to invoicing.
Main duties
Manage transit operations Import / Export Organize, distribute and control transit records between agents (import, export, maritime, air, land). Oversee the opening and completion of files: BL / LTA, invoices, packing list, certificates of origin, domiciliation, specific authorizations. Track arrivals (ETA ships/flights), pre-alerts and availability of documents. Control the smooth running of daily operations until collection and delivery. Prioritize urgent cases and arbitrate bottlenecks. Customs Clearance & Compliance Supervise the preparation and filing of customs declarations. Ensuring the accuracy of declarations: tariff position, customs value, origin, customs procedure. Track customs clearance visits, controls and circuits, and quickly clear blockages. Ensure customs regulatory monitoring and disseminate it to teams. Prevent penalties, fines and customs disputes. Control of disbursements & transmission to invoicing Control the disbursements of operations (duty and taxes, handling, shopping, port fees, demurrage). Reduce the costs of shopping, demurrage and possession by anticipating operations. Send complete and timely files to the Billing. Track profitability by file and customer. Customer Relationship & Claims Management
Other information
Ensure the operational interface with clients and proactively inform them of the progress of their files. Deal with customer complaints and disputes, analyze the causes and implement corrective actions. Manage relations with suppliers (shipping companies, handlers, carriers). Management & Coordination Supervise transit agents and liaison officers. Spread the workload, set individual goals and monitor results.
Education / Qualifications
Ensure the integration and training of new recruits. Work closely with operations transportation, customs, commercial, billing and treasury.
Candidate profile
Bac Training +3 / Bac +4 in Transit & Customs, International Trade, Logistics or equivalent.
Experience
Minimum 5 years of experience in transit, import/export, customs or port operations, including team coaching experience. Technical skills Control of transit procedures (import / export, maritime, air, land). Good knowledge of the Customs Code, customs procedures, tariff nomenclature and Incoterms. Mastery of IT tools (customs systems, Excel, transit management software). Rigor and sense of detail. Reactivity and emergency management. Leadership and sense of organization. Good communication and diplomacy (customs, customers, suppliers). Languages Current French — Mandatory. Malagasy — Mandatory. Further information Health insurance Supplemental coverage - employee and family Annual premium DI-AFRICA recruits: Head of Operations – Transit & Customs Clearance, CDI, Antananarivo, Madagascar. Expected profile: Bac+3 minimum, 5 years of experience minimum. Duties Manage transit operations Import / Export Organize, distribute and control transit records between agents (import, export, maritime, air, land). Oversee the opening and completion of files: BL / LTA, invoices, packing list, certificates of origin, domiciliation, specific authorizations. Track arrivals (ETA ships/flights), pre-alerts and availability of documents. Control the smooth running of daily operations until collection and delivery. Prioritize urgent cases and arbitrate bottlenecks. Customs Clearance & Compliance Supervise the preparation and filing of customs declarations. Ensuring the accuracy of declarations: tariff position, customs value, origin, customs procedure. Track customs clearance visits, controls and circuits, and quickly clear blockages. Ensure customs regulatory monitoring and disseminate it to teams. Prevent penalties, fines and customs disputes. Control of disbursements & transmission to invoicing Control the disbursements of operations (duty and taxes, handling, shopping, port fees, demurrage). Reduce the costs of shopping, demurrage and possession by anticipating operations. Send complete and timely files to the Billing. Track profitability by file and customer. Customer Relationship & Claims Management Ensure the operational interface with clients and proactively inform them of the progress of their files. Deal with customer complaints and disputes, analyze the causes and implement corrective actions. Manage relations with suppliers (shipping companies, handlers, carriers). Management & Coordination Supervise transit agents and liaison officers. Spread the workload, set individual goals and monitor results. Ensure the integration and training of new recruits. Work closely with operations transportation, customs, commercial, billing and treasury. Candidate profile Bac Training +3 / Bac +4 in Transit & Customs, International Trade, Logistics or equivalent. Minimum 5 years of experience in transit, import/export, customs or port operations, including team coaching experience. Technical skills Control of transit procedures (import/export, maritime, air, land). Good knowledge of the Customs Code, customs procedures, tariff nomenclature and Incoterms. Mastery of IT tools (customs systems, Excel, transit management software). Rigor and sense of detail. Reactivity and emergency management. Leadership and sense of organization. Good communication and diplomacy (customs, customers, suppliers). Languages Current French — Mandatory. Malagasy — Mandatory.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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