Technical Manager Cleaning

Responsibilities

Mission: To guarantee the technical quality and profitability of Cleaning services, from the visit before estimate to the delivery of the site, and to build teams of competent and reliable agents. Standards, methods and safety

• Define and update cleaning protocols by site type: offices, restaurants and kitchens, residences and Airbnb, facades, end of construction.
• Enforce the rules of hygiene, health and safety compliance (products, gestures, protective equipment).
• Choose the methods and rates of work adapted to each site. Monitoring of construction sites and quality control
• Regularly monitor current sites with a standard control grid.
• Handle non-conformities and technical complaints with the Customer Manager, and implement corrections.
• Provide a monthly report to the Directorate-General: quality, incidents, consumption of products. Visits before quote and pre-quote

Location

• Visit the sites of prospects: surfaces, inventory, constraints of access and schedules, level of requirement.
• Establish the pre-quote with the calculation of charges: labor (number of agents and hours), products, equipment, transport.
• Send the pre-quote to the Customer Manager for the commercial proposal. Purchase of products and equipment
• Identify the needs for products, equipment and consumables of all construction sites.
• Select suppliers, compare prices, negotiate and place orders in the budget validated by the General Management.
• Manage inventory and equipment renewal, and track costs by site. Recruitment and supervision of cleaning agents
• Recruit agents with the Personnel Manager: define needs, test candidates on a professional gesture, give technical advice.
• Train new agents in cleaning protocols and products, then accompany them to the field.
• Organize teams and assignments by site with the Personnel Manager, who keeps administrative management (contracts, payroll, social coverage).

Candidate profile

We are looking for a cleaning professional, both technical, organized and able to manage teams and a budget.

Experience

• Proven experience in professional cleaning, ideally in the supervision of teams or construction sites.
• Experience in various construction sites (offices, restoration, end of site, facades) is an asset. Skills
• Mastery of professional cleaning techniques, products and equipment, and hygiene and safety rules.
• Ability to estimate a job site and quantify its costs (time, workforce, products, equipment).
• Purchasing experience: compare suppliers, negotiate, track a budget and stocks.
• Ability to recruit, train and mentor agents.
• Good use of Excel and a smartphone; clear writing of reports and quotes.
• French running, wolof appreciated.
• Mobility in Dakar and its suburbs. Personal qualities
• Rigor, sense of detail and requirement for results.
• Benevolent authority: demanding with the teams, respectful of people.
• Reliability, punctuality and a sense of relationship with professional clients.
• Adherence to our values: rigor, respect, empathy, sense of effort, responsibility, quality.

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