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MARCOPOLO TILES WE ARE HIRING — SALES AND MARKETING EXECUTIVE Experience: At least two years of relevant experience. Experience in manufacturing, distribution, tiles or ceramics is relevant to the advertised role. Department: Sales and Marketing Location: Lusaka Zambia Reporting: Reports to the designated Sales and Marketing supervisor or manager, in line with the company structure. Industry Context: Manufacturing, distribution, tiles and ceramics Qualifications: Diploma or degree, or equivalent qualification, in Marketing, Sales, Business Administration or a related field. Membership of a relevant professional body is an added advantage. JOB PURPOSE To drive sales growth for Marcopolo Tiles by developing customer relationships, promoting the company’s products and brand, identifying new business opportunities, and working towards agreed sales and marketing targets. KEY RESPONSIBILITIES Develop and carry out sales and marketing activities that support company objectives and agreed targets. Identify prospective customers, markets and business opportunities, and follow up on qualified leads. Build and maintain professional relationships with existing and prospective customers through timely communication and appropriate customer visits. Present and promote Marcopolo Tiles products through meetings, presentations, product information and other approved marketing activities. Understand customer requirements and provide relevant product information; prepare quotations and coordinate follow-up through the sales process. Monitor customer needs, market trends and competitor activity, and share relevant observations with the team. Maintain accurate records of leads, customer interactions, quotations, sales activity and outcomes using the company’s approved processes. Prepare regular sales and activity updates and contribute to team planning and review meetings. Coordinate with relevant colleagues to support customer service and follow-through on enquiries or orders. Represent the company professionally and follow applicable company policies and approved procedures. SKILLS AND COMPETENCIES Customer relationship building, communication, presentation and negotiation skills. Ability to identify prospects, follow up leads and organise work against agreed targets. Commercial awareness and interest in customer needs, products and market activity. Clear written reporting and accurate record keeping. Professional conduct, initiative, persistence and collaborative working. KEY PERFORMANCE INDICATORS Performance may be reviewed against agreed sales targets and the quality and consistency of sales activity. Relevant indicators include achievement against assigned targets; new leads and opportunities progressed; customer follow-up and relationship management; accuracy and timeliness of sales records and reports; and contribution to customer service. Specific targets and review periods are set by the company. WORKING CONDITIONS AND OTHER REQUIREMENTS The role is based in Lusaka and may involve customer-facing activities and other work-related travel as required by assigned duties. Any specific travel arrangements and working schedule will be communicated by the company. No compensation terms are stated in this job description.
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