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Automatically translated from French. View the original offer
Description
As part of the strengthening of its activities, we are looking for an Operations Manager on behalf of one of our partners. The position aims to ensure the proper coordination of operational activities and the quality of services offered to clients. The manager will contribute to the respect of procedures, the control of risks and the achievement of objectives. Reporting to the Directorate, the Operations Manager oversees all of the institution’s operational activities. Missions / Responsibilities / Activities
Its mission will be to: Supervise all the daily activities of the agency or service points; Monitor compliance with internal policies and procedures; Oversee the process of processing credit files; Monitor the quality and compliance of records before they are sent for validation; Track disbursements and repayment of credits; Ensure compliance with repayment terms and deadlines; Participate in the analysis of risks related to credit operations; Monitor outstanding amounts and contribute to the implementation of collection actions; Control the execution of activities and achievement of objectives; Organize regular points with teams to identify difficulties and needs; Assess the performance of employees and contribute to their upskilling; Ensure compliance with internal rules, procedures and professional discipline. Analyse the gaps between objectives set and results achieved; Ensure the strict application of internal procedures; Identify operational risks and contribute to their prevention; Participate in the implementation of corrective actions. Job Requirements The operations manager shall: ĂŠHold at least one Bac+3 in Finance, Banking, Microfinance, Management, Accounting, Business Administration or similar field; Have at least 2 years of professional experience in the microfinance sector; Have a good knowledge of the operation of a microfinance institution; Control of credit, savings and cash transactions; Good knowledge of management and internal control procedures; Ability to analyze performance indicators; Have a good command of office tools, including Excel; Leadership and ability to lead a team; Have a sense of organization and rigor; Have the spirit of analysis and decision-making ability; Applicant profile
Experience Level: Medium
Years of work experience: Between 2 year and 3 years
Minimum Education Level: Bachelor's Degree Application Documents
Curriculum Vitae Appy Instructions Please read the offer carefully before applying. Any application that does not meet the listed criteria will simply be rejected. Application Email:
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