CO

Assistant Psychosocial Support for the Human Resources Department

Confidential Company
📍 Dakar 🇸🇳CDI🗓️ about 1 month ago

Job Description

Dakar
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

A (01) Psychosocial Support Assistant for the Human Resources Directorate General mission Contribute to the improvement of the well-being of workers by providing appropriate psychosocial support, monitoring situations of vulnerability and implementing social assistance actions for the benefit of agents and their families. Main activities

  • Ensure the reception, opening, monitoring and archiving of files relating to requests for medical-social assistance;
  • Participate in the assessment of situations of vulnerability and propose appropriate accompanying measures;
  • Carry out social monitoring of injured, ill or confronted with personal, family or professional difficulties;

Location

  • Accompany the line manager during hospital, family and workplace visits as part of the follow-up of beneficiaries;
  • Contribute to the implementation of psychosocial support actions and counselling sessions for agents in situations of fragility;
  • Assist families in their administrative and social procedures, especially for access to assistance and social protection systems;
  • Participate in the accompaniment of deceased agents’ beneficiaries and follow-up of files with the competent bodies;
  • Develop and update monitoring tools, statistics and activity reports related to psychosocial care;

Education / Qualifications

  • Ensure the confidentiality of the information processed and compliance with professional ethics rules;
  • Participate in counselling sessions to help injured or ill officers overcome difficult and delicate situations. Required skills
  • Knowledge of intervention techniques and psychosocial support;
  • Knowledge of social protection systems;
  • To master the mechanisms of medico-social care in companies;
  • Know the methods of evaluation and analysis of social situations;
  • Know how to conduct listening, evaluation and psychosocial support interviews;
  • Know how to set up, instruct and monitor social and medico-social files;
  • Know how to write social reports, analysis notes and activity reports;
  • Know how to conduct awareness-raising, mediation and referral actions of beneficiaries towards the appropriate structures;
  • Demonstrate active listening and empathy
  • Have a sense of respect and confidentiality;
  • Know how to keep professional secrecy;
  • Have a great capacity for analysis and discernment;
  • Be rigorous, organized and have a high sense of human relationships. Training and experiences
  • Bac+3 in Social Assistance or Social Worker

Experience

  • At least two years of experience in the field. Methods of recruitment
  • Preselection on file review.
  • Written tests followed by technical and relational interviews.
  • “Female candidates are encouraged.”
  • NB: Only shortlisted candidates will be

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