Job Description
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Automatically translated from French. View the original offer
A (01) Psychosocial Support Assistant for the Human Resources Directorate General mission Contribute to the improvement of the well-being of workers by providing appropriate psychosocial support, monitoring situations of vulnerability and implementing social assistance actions for the benefit of agents and their families. Main activities
- Ensure the reception, opening, monitoring and archiving of files relating to requests for medical-social assistance;
- Participate in the assessment of situations of vulnerability and propose appropriate accompanying measures;
- Carry out social monitoring of injured, ill or confronted with personal, family or professional difficulties;
Location
- Accompany the line manager during hospital, family and workplace visits as part of the follow-up of beneficiaries;
- Contribute to the implementation of psychosocial support actions and counselling sessions for agents in situations of fragility;
- Assist families in their administrative and social procedures, especially for access to assistance and social protection systems;
- Participate in the accompaniment of deceased agents’ beneficiaries and follow-up of files with the competent bodies;
- Develop and update monitoring tools, statistics and activity reports related to psychosocial care;
Education / Qualifications
- Ensure the confidentiality of the information processed and compliance with professional ethics rules;
- Participate in counselling sessions to help injured or ill officers overcome difficult and delicate situations. Required skills
- Knowledge of intervention techniques and psychosocial support;
- Knowledge of social protection systems;
- To master the mechanisms of medico-social care in companies;
- Know the methods of evaluation and analysis of social situations;
- Know how to conduct listening, evaluation and psychosocial support interviews;
- Know how to set up, instruct and monitor social and medico-social files;
- Know how to write social reports, analysis notes and activity reports;
- Know how to conduct awareness-raising, mediation and referral actions of beneficiaries towards the appropriate structures;
- Demonstrate active listening and empathy
- Have a sense of respect and confidentiality;
- Know how to keep professional secrecy;
- Have a great capacity for analysis and discernment;
- Be rigorous, organized and have a high sense of human relationships. Training and experiences
- Bac+3 in Social Assistance or Social Worker
Experience
- At least two years of experience in the field. Methods of recruitment
- Preselection on file review.
- Written tests followed by technical and relational interviews.
- “Female candidates are encouraged.”
- NB: Only shortlisted candidates will be
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