PR

Promark Strategies is looking for a Customer Support Associate

Promark Strategies
📍 Cameroun 🇨🇲CDI🗓️ about 1 month ago

Job Description

Cameroun
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Promark Strategies is looking for a Customer Support Associate

Candidate profile

Our hotel team is looking for a professional profile, methodical and focused on customer satisfaction to strengthen its workforce.

Main duties

  • To ensure the welcome and assistance of customers with courtesy and efficiency
  • Process requests and claims as soon as possible
  • Manage administrative tasks related to customer tracking

Experience

  • Contributing to an impeccable customer experience on a daily basis Profile and required skills:
  • Imperative bilingualism: perfect command of English and French
  • Excellent knowledge of Microsoft Office tools
  • Knowledge of CRM software is a key asset

Required skills

  • Strong communication and customer relations skills
  • Honesty, probity and exemplary professionalism
  • Open-mindedness, autonomy and initiative
  • Strong organizational and administrative capabilities
  • Ability to work with minimal supervision
  • Prior experience in the hotel, hospitality or customer service would be appreciated Job conditions:
  • Job Type: Full-time
  • Remuneration: fixed salary

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Bonjour, votre offre chez l'entreprise recrutante correspond à mon profil commercial. Mon expérience inclut la gestion de portefeuilles clients et la négociation. Je suis particulièrement à l'aise avec les compétences demandées dans l'annonce, un levier clé pour atteindre vos objectifs. Motivé à contribuer à votre croissance, je serais ravi d'échanger.

Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.

Prospection et résultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opérez dans un secteur spécifique (FMCG, télécoms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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