LE

Senior Customer Relationship Manager/ Customer Success Executive

LearnProgress
📍 AntananarivoCDI🗓️ 2 months ago

Job Description

Antananarivo
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Education / Qualifications

As part of the development of Learn & Progress Ltd, we are looking for an experienced or senior Customer Relationship Manager to support LearnPerfect (LP) customers and ensure the proper deployment, monitoring and quality of training devices. You are a key interlocutor in the customer relationship and operational management of training projects. You are able to take charge of your perimeter with a high level of autonomy, manage several interlocutors and priorities simultaneously, anticipate difficulties and propose concrete solutions. The position requires solid experience on a similar function. Prior knowledge of vocational training, EdTech or a B2B service environment is strongly desired.

Main duties

Management and management of customer relations Be the preferred

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Expert Application Advice

Votre profil senior en commercial correspond au besoin de LearnProgress. Pour valoriser votre expérience, mentionnez comment vous avez concrètement répondu à les compétences demandées dans l'annonce dans un contexte africain. Une accroche personnalisée, avec un exemple local, fera la différence dès les premières lignes.

Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.

KPIs commerciaux — Chiffre d'affaires généré, croissance du portefeuille, quota atteint (%) : ces 3 métriques sont obligatoires en entretien senior. Préparez aussi votre plan des 100 premiers jours — les directeurs commerciaux qui arrivent avec un plan sont systématiquement plus crédibles.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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