AR

IT Manager

ARESS Senegal
📍 Dakar 🇸🇳CDI🗓️ about 1 year ago

Job Description

Dakar
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Job description

Responsibilities

About ARESS ARESS is an innovative and growing company. As part of strengthening our technology team, ARESS SAS is recruiting a talented and autonomous IT Manager to play a key role in our expansion. Under the authority of the Chief Technology and Innovation Officer, you will be in charge of installing, managing and maintaining the IT fleet (hardware and software) for all our subsidiaries in Africa. You will act as the main technical referent, assisting users to ensure a safe and efficient working environment. Main responsibilities

  • Park and Infrastructure Management:

Other information

  • Ensure the proper functioning of all IT equipment (computers, printers, networks, cameras) of subsidiaries.
  • Install, update and configure operating systems and software on both workstations and servers.
  • Ensure network performance and proactively manage malfunctions.

Education / Qualifications

  • Support and Training of Users:
  • Set up and manage an online ticketing system to provide responsive support remotely and fix bugs.
  • Train local teams to use internal tools, including the MyJouleBox CRM.
  • Manage specific requests and bug reports regarding the CRM.
  • Contribution to Innovative Projects:
  • Actively participate in technology monitoring to propose improvements.
  • Collaborate in the implementation and monitoring of facilities monitoring systems.
  • Contribute to the development of technical products and the improvement of design software.

Candidate profile

Candidate profile

  • Education and experience:
  • You hold a professional license in computer networks, maintenance or security.

Experience

  • You have at least 2 years of proven experience in a similar field.

Required skills

  • Technical Skills (Hard Skills):
  • Strong knowledge of systems and network architecture concepts.
  • Mastery of common operating systems and server environments.
  • Knowledge of the MyJouleBox CRM platform.
  • A very good command of French is essential, and knowledge of English is required for this position.
  • Personal Qualifications (Soft Skills):
  • You have a strong sense of organization and a great ability to work independently.
  • You are recognized for your rigor, proactivity and initiative.
  • With an excellent sense of service, you know how to clearly identify user needs.
  • You like to work as a team and know how to cooperate. Level of study: Bac +3 Required experience > 3 years

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Your safety comes first — read before you go

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