PA

CUSTOMER CARE OFFICER

PATEGOU CONSULTING
📍 Douala 🇨🇲CDI🗓️ 8 days ago

Job Description

Douala
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Description

NOUS RECRUTONS | CUSTOMER CARE OFFICER Vous êtes passionné(e) par la relation client, avez un excellent sens de la communication et aimez apporter des solutions aux clients ? Pategou Consulting recrute un(e) Customer Care Officer basé(e) à Douala. Missions / Responsibilities / Activities

Votre mission : Assurer la satisfaction des clients, répondre à leurs demandes, résoudre leurs préoccupations et contribuer à leur fidélisation. Job Requirements Nous recherchons une personne : À l’aise avec la relation client Dotée d’un excellent sens de la communication Réactive, organisée et professionnelle À l’aise avec les outils de communication digitale Ayant un bon sens commercial et orientée résultats Application Documents » Curriculum Vitae Appy Instructions

Localisation

Lieu : Douala Disponibilité immédiate Intéressé(e) ?

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Expert Application Advice

Bonjour, candidat. Pour ce poste mid-level chez PATEGOU CONSULTING, concentrez-vous sur deux ou trois réalisations chiffrées (ex. : progression de chiffre d’affaires). Si les compétences demandées dans l'annonce est demandée, montrez-la par un exemple d’adaptation terrain, pas juste une liste. Gardez le CV lisible, une page suffit. Bon courage.

ONG internationale — Les recruteurs ONGistes lisent votre lettre de motivation pour évaluer votre compréhension de la mission humanitaire, pas seulement vos compétences techniques. Montrez que vous connaissez le contexte terrain du pays concerné et les défis spécifiques de ce secteur d'intervention.

Prospection et résultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opérez dans un secteur spécifique (FMCG, télécoms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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