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Customer Care Service (man) — BatiMax

BatiMax
📍 MadagascarCDI🗓️ about 2 months ago
Alerte Vigilance Taf4All

IMPORTANT: This is a direct offer. Be extremely careful. Never pay any fees (application processing fees) to get a job. Stay vigilant.

Job Description

Madagascar
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

[ABOUT THE JOB]

BatiMax recruits a (01) Customer Care Service to provide administrative follow-up and customer relationship of the company.

[ADMINISTRATIVE FOLLOW-UP]

  • Collect, update and track customer information and records
  • Process and track customer orders

[PREFERRED POINT OF CONTACT]

  • Respond to questions and requests from customers via different communication channels: mail, e-mail, telephone
  • Ensure a quality welcome and support for each interaction

[TRADE RELATIONS]

  • Offer offers, promotions and commercial actions adapted to the needs of customers
  • Conduct satisfaction surveys and collect customer feedback

[LOYALTY AND CUSTOMER RELATIONSHIP]

  • Develop a sustainable relationship with customers
  • Controlling products and services to effectively meet their needs

[CANDIDATE PROFILE]

  • Man over 25 years old
  • Training in Marketing, Sales, Communication or similar field
  • Professional experience of 2 years minimum
  • Dynamic, organized and results-oriented
  • Excellent communication and relationship skills
  • Very good command of French and English, both orally and in writing
  • Excellent command of computer and office tools
  • Sense of service, listening and ability to handle customer requests with professionalism
  • Available and able to work in a dynamic environment

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Expert Application Advice

Le bilinguisme français-anglais est demandé à l'oral comme à l'écrit : rédigez votre lettre de motivation en français, mais ajoutez un court paragraphe en anglais sur votre expérience client — c'est la preuve la plus simple et la plus rapide à vérifier pour le recruteur. Comme le poste couvre à la fois le suivi de commandes et la relation commerciale, donnez un exemple précis de réclamation client que vous avez traitée du début à la fin, avec le délai de résolution. BatiMax étant dans le négoce de matériaux, une expérience du suivi de commandes et de stock vaut autant qu'un diplôme en marketing.

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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