EB
Bilingual Business Development Professional (French & English)
CDIabout 1 month ago
Job Description
Antananarivo
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
- Réceptionner et qualifier les demandes utilisateurs.
- Assurer le support fonctionnel de premier niveau sur Salesforce.
- Diagnostiquer, reproduire et documenter les incidents remontés par les clients.
- Suivre les tickets jusqu’à leur résolution et assurer une communication régulière auprès des utilisateurs.
- Escalader les sujets complexes vers les équipes d’administration, de configuration ou de développement.
- Participer à l’amélioration continue de la base de connaissances et des procédures de support.
- Accompagner les utilisateurs dans l’adoption et l’utilisation de la plateforme.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
- •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
- •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
- •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
- •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
- •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
- •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.