VO

Teleconsultant - Dakar

Vocalis Center Group Aproxima
📍 Dakar 🇸🇳CDI🗓️ about 2 months ago

Job Description

Dakar
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Main duties

We are looking for a Teleconsultant to join our team. This position involves the training and coaching of future tele-advisors, as well as the preparation of officers for effective communication techniques in a call centre environment. The position requires working in a dynamic and professional setting, ensuring the quality of training and developing the skills of participants. Missions: Organize and deliver training sessions for new teleadvisors. Develop training programs tailored to the needs of call centres. Monitor the progress and assess the skills of trainees. Providing personalized support for... +more

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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