TH
Marketing / Customer Service Manager & Communications Relation
CDI2 months ago
Job Description
Accra
CDI
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The Business Executive is looking for a Customer Service & Communications Manager to join its team in Accra. This full-time role is based in the Accra & Tema Region and falls within the entertainment, events, and sport sector.
As the Customer Service & Communications Manager, you will manage communication between the company and its stakeholders, including nominees, partners, sponsors, and the public. You will play a key role in marketing, content development, and research that support the award scheme's visibility and credibility.
Key Responsibilities:
Customer Service: Handle inquiries from participants, partners, and the public. Manage digital communication (emails, calls, and social media). Build and maintain relationships with award nominees and honorees.
Marketing & Good Communication Skills: Develop and execute marketing campaigns for award programs. Create compelling written and visual content for online platforms. Support branding, media partnerships, and press releases. Manage website updates.
Requirements:
Bachelor's degree in Communication, Marketing, Public Relations, International Relations, or a related field. Excellent writing, editing, and presentation skills. Strong research and analytical skills. Experience in event coordination or stakeholder relations is an asset. Familiarity with social media management and digital marketing tools. Ability to work independently and manage multiple priorities. Diplomatic and culturally sensitive communication style.
Mid-level position with at least 3 years of experience. English language required. Working hours are full-time from 8 to 5. Salary is attractive and confidential. Foreign candidates are encouraged to apply.
Location: Accra.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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