Versatile operator (flight operations and logistics), Abidjan, Cote d'Ivoire

Main duties

About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. À propos de vous et du poste En tant qu'Opérateur Polyvalent (Dual Operator), vous contribuerez aux opérations de préparation des commandes ainsi qu'aux opérations de vol afin de garantir que les produits médicaux, les produits sanguins et les produits de santé animale soient livrés en toute sécurité, avec précision et dans les délais. Ce poste vise à develop a strong operational versatility thanks to à cross-training covering essential warehouse activities as well as drone launch and recovery operations. You will be trained by the Zipline Academy to perform routine warehouse tasks as well as flight operations. This is a practical position, intended to à Rigorous, attentive people à Safety and Motivated à Support high-quality operations in a dynamic environment. What you will do Order preparation and warehouse operations Receive, inspect and store products in accordance with quality and temperature requirements. Collect, package, label and verify products to ensure compliance with safety, compliance and quality standards. Carry out routine inventories, inventory monitoring and product reception operations. Maintain a clean, organized and secure warehouse by applying standard operating procedures (SOPs) and daily checklists. Flight Operations Participate in launches and recoveries by preparing Zips, completing launch and recovery procedures, and ensuring compliance with standard operational procedures. Perform pre- and post-flight security checks, identify operational risks and report anomalies via ticketing systems and inter-crew transmissions. Monitor in-flight operations à using Fleetdeck and reporting anomalies according to established procedures. Participate in routine operational readiness tasks related to flight activities. Work closely with Flight Operators, Order Preparation Teams and the Centralized Call Centre (CCC) to align daily priorities and ensure smooth operations. Participate in incident response activities, including support à recovery, à analysis of the root causes and à their resolution. Clearly communicate issues and quickly escalate risks through established reporting channels. Continuous improvement and team culture Actively contribute à improving operations by identifying inefficiencies, sharing feedback and supporting corrective actions. Support continuous improvement projects, including warehouse optimization, quality initiatives and cross-cutting actions à improve efficiency. Contribute à A strong team culture by participating in training, knowledge sharing and mentorship among colleagues, while embodying Zipline’s values. Diploma, HND, professional certificate or equivalent training in engineering, electronics, mechanics, nursing, biomedical analysis, pharmacy, veterinary medicine or related technical, operational or health field. Graduates or candidates at the beginning of their career (0 à 2 years of experience) interested in operations, logistics, aviation or technical field activities. Ability in physical work, including standing, walking, lifting more than 10 kg, working outdoors and in a dynamic environment. Great attention to detail and ability à Constantly apply SOPs. Basic computer skills and ease with operational systems, portable devices or monitoring tools. Capacity à remain calm, focused and attentive à safety during day-to-day operations and interventions. Fluency in English is an asset. Other important information Be legally permitted à Working in Ivory Coast. Be disposed à be assigned to one of our regional distribution centres (à interior of the country). Be disposed à work according to a 24/7 team system, including nights, weekends and holidays. Be available to work at least 40 hours a week. This is a post à full-time based in a distribution center, offered under contract for one year. After your recruitment, you will follow an intensive training program à the Zipline Academy covering our history, mission, impact and operational systems, as well as comprehensive training in order picking operations, flight operations, medical, blood and animal health products, à inventory management, customer service and key components of our drones and UAS systems. Zipline is an equal opportunity employer and prohibits discrimination or harassment based on race, color, religion, age, gender, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected characteristic. At Zipline, we value diversity and encourage applications from people who are traditionally underrepresented in the technology sector. If you are interested in this position, we invite you à postuler. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zipline 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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