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Job Description Aggregate function: Commercial Business Area: Local M-Pesa Posting Country: Tanzania, United Republic of Date Posted: 3 Sept 2026 Full Time / Part Time: Full Time Contract Type: Permanent At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Role Purpose and Key Responsibilities Role Purpose: Reporting to the Manager Digital Channels & Online Payments, the Specialist supports the execution, monitoring, and continuous improvement of M-Pesa digital channels and online payment solutions. The role coordinates day-to-day business activities, analyses channel and payment performance, supports product enhancements and partner initiatives, and helps deliver secure, reliable, customer-centric digital payment experiences. 1. Digital Channel Performance & Adoption
Gather and validate business and customer requirements.
Escalate risks, control gaps, and service issues promptly. Professional Qualification and Skills
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Join Us At Vodafone, we are more than just a company shaping the future of connectivity for our customers—we are building a better future for every team member who joins us. When you become part of our team, you contribute to a worldwide mission centered on connecting people, overcoming intricate challenges, and foster
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