Retail Underwriter

Responsabilités

Retail Underwriter Old Mutual Insurance Accounting & Finance, Business Operations, Sales & Retail This position involves overseeing critical operations to ensure efficiency and compliance with established standards. The role requires a candidate with a proven track record in project management, exceptional analytical skills, and the ability to lead cross-functional teams. Responsibilities include developing strategic plans, monitoring performance metrics, and implementing process improvements to drive organizational growth. Additionally, the ideal candidate must possess strong communication abilities to liaise with stakeholders and deliver clear, actionable insights. Prior experience in a similar role, along with proficiency in relevant software tools, is essential for success in this position. Q-Sourcing Limited, operating under the brand name Q-Sourcing Served, is a specialized firm focused on manpower management solutions, serving the East African region across Uganda, Kenya, Tanzania, Rwanda, and South Sudan. We are currently seeking an experienced and proficient Retail Underwriter to join the team at Old Mutual Life Assurance, working on-site in this role. Reports directly to the Team Leader of Underwriting. This role ensures adherence to established underwriting guidelines while collaborating closely with team members to evaluate and process applications efficiently. Responsibilities include conducting risk assessments, maintaining accurate documentation, and communicating decisions to stakeholders in a timely manner. The position requires strong analytical skills, meticulous attention to detail, and the ability to work under deadlines in a fast-paced environment. Responsible for assessing and evaluating risks associated with insurance policies, the Underwriting department plays a critical role in determining policy terms, conditions, and premiums. This department ensures that the company maintains a balanced portfolio by carefully analyzing applications, conducting thorough risk assessments, and making informed decisions to mitigate potential losses while maximizing profitable opportunities. Key responsibilities include reviewing underwriting guidelines, collaborating with brokers and agents, and ensuring compliance with regulatory standards. Underwriters must possess strong analytical skills, attention to detail, and the ability to interpret complex data to make sound judgments. Additionally, they are expected to stay updated on industry trends, market conditions, and emerging risks to effectively manage the company’s exposure. We are seeking a highly motivated professional to join our team in this pivotal role, where you will play an integral part in driving organizational success. This position requires a candidate with a proven track record in [relevant field or industry], along with strong analytical and problem-solving skills. Key responsibilities include [list key responsibilities, e.g., managing projects, analyzing data, leading cross-functional teams], while ensuring adherence to [specific standards, regulations, or methodologies]. The ideal candidate will possess [required qualifications, e.g., a degree in a related field, X years of experience, proficiency in certain tools], and demonstrate exceptional communication and leadership abilities. This role offers an opportunity to contribute to meaningful initiatives and foster growth within a dynamic and collaborative environment. The purpose of the role is to provide quality underwriting outcomes for the Commercial/Personal lines underwriting function through effectively maintaining underwriting standards and providing quality client, Agency and broker service. Must be multi skilled with the ability to mentor and train junior underwriters & Operations Officers and have high technical knowledge. To Administer and control the company’s underwriting operations to ensure profitable, business & product development, quality and timely service and to implement the company’s reinsurance program based on overall company’s objectives. Key duties and responsibilities

Maintain compliance with regulatory and treaty requirements.

Formation / Diplômes

• Assess risks based on information availed in the proposal forms, medical reports and other relevant documents.
• Capture data into the system and issue policy documents
• Allocate premium to correct accounts Responsible for directing and managing all bancassurance operations, ensuring adherence to underwriting guidelines and policies. Compile comprehensive underwriting documentation as required by organizational standards and regulatory guidelines.
• Responsible for the preparation of reinsurance cards for significant risk exposures. Perform additional responsibilities as assigned, in alignment with the scope and expectations of the role. Prepare quotations in collaboration with supervisors, ensuring they are delivered promptly to support the acquisition of new business. Prepare, dispatch, and follow up on renewal business to maintain retention and strengthen client relationships. Ensure timely and accurate processing of renewal documents while proactively identifying opportunities to secure continued coverage. Track and manage renewal deadlines meticulously to minimize lapses and uphold client satisfaction. Handles premium booking and underwriting documentation processing with precision and efficiency. Handle customer inquiries and resolve complaints promptly to ensure high levels of satisfaction. Enforce stringent credit control measures and implement cancellation policies for accounts with outstanding balances to guarantee the timely receipt of premiums for accepted risks.
• Consistently evaluate the performance of Accounts and Brokers within the assigned section to address underperforming accounts promptly.
• Ensure timely and accurate quotation for business and follow up on the same and thereafter filing monthly reports detailing renewal capture and status of un-renewed business.
• Follow up on premium collection and enforce the credit control policy to ensure that premiums are collected in good time.
• Ensure accuracy of renewal notice and timely preparation of renewal terms for major accounts while ensuring that a copy of such terms is maintained for reference purposes.
• Prepare policy documents to ensure that they are as per terms agreed and that they get the legal effect, approve and sign them within the authority limits for effective service delivery
• Oversee supervision, training, coaching, mentoring of the Junior underwriters and the Operations officer for effective service delivery and motivation of staff.
• Ensure preparation of management reports for the department to advice the status of the department at any time.
• Support the product development team in Life business to ensure relevance.
• Ensure all necessary underwriting information required to place the risk in the reinsurance market is obtained.
• Preparation of reinsurance underwriting statistics including reinsurance recoveries on a regular basis and update the same at periodic intervals as per requirement. The incumbent will facilitate the annual treaty program renewal process and compile renewal statistics to ensure compliance with the IRA deadline.
• The position entails overseeing treaty compliance by ensuring quarterly returns are prepared and submitted promptly, calculating profit commission accurately, and finalizing annual premium adjustments upon treaty year completion. Additionally, the role involves diligently following up on outstanding premium settlements and recoveries to maintain financial integrity. Seeking a candidate with substantial experience in a related field along with a proven track record of success in similar roles. The ideal applicant must possess strong analytical skills, exceptional problem-solving abilities, and the capacity to work independently as well as collaboratively within a team. A minimum of [X] years of professional experience in [specific industry/field] is essential, along with proficiency in [relevant software/tools]. Additionally, the role demands excellent communication skills, both written and verbal, to effectively convey complex information to diverse stakeholders. A relevant degree or certification in [specific field] is preferred, though equivalent experience may be considered. Familiarity with [specific regulations/standards] is highly advantageous. Seeking candidates with a minimum of five years of relevant experience in a similar role, along with a proven track record of success in project management and team leadership. A bachelor’s degree in a related field is required, and advanced certifications or specialized training are strongly preferred. Strong analytical, problem-solving, and communication skills are essential to thrive in this position. Proficiency in industry-standard software and tools is mandatory, alongside the ability to manage multiple priorities under tight deadlines. A Bachelor’s degree in a relevant field is required for this position. Professionally qualified candidates should possess insurance training, with a focus on foundational qualifications such as the ACID or Dip CII. Experienced professionals with a minimum of three years in relevant fields are preferred. Candidates should possess comprehensive knowledge of industry best practices and emerging trends. A proven track record of delivering measurable results within tight deadlines is essential. Familiarity with regulatory compliance and quality assurance protocols is required. Strong analytical, problem-solving, and interpersonal skills are necessary to thrive in this collaborative environment. Exceptional written and verbal communication abilities are also demanded. Seeking candidates with a minimum of two years of professional experience in a related field. Key Competencies

Computer literate

• Good assessment and analytical skills
• Ability to interact at all levels
• Knowledge of insurance market
• Application of re-insurance
• Leadership Note Applications must be submitted no later than 8:00 AM on Monday, September 7, 2026. Shortlisted candidates will be notified regarding their application status.

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