Business Development Representative

Responsabilités

Summit Printers Limited seeks a highly skilled and seasoned professional to join our team. The ideal candidate will possess the necessary qualifications and extensive hands-on experience in the printing industry, ensuring the ability to fulfill all required duties effectively. Sales Executive To become a valued member of our rapidly expanding printing enterprise based in Lusaka, we invite qualified candidates to apply. Job Purpose : The Sales Executive is tasked with driving revenue growth by identifying and pursuing new business opportunities, fostering client relationships, and closing sales deals. This role requires a proactive approach to meeting and exceeding sales targets, conducting market research to understand industry trends, and collaborating with cross-functional teams to ensure seamless deal execution. Key responsibilities include prospecting potential clients, delivering compelling sales presentations, negotiating contracts, and providing exceptional post-sale support to enhance customer satisfaction and retention. The ideal candidate must possess strong interpersonal skills, a results-driven mindset, and the ability to thrive in a fast-paced, competitive environment. Developing new business opportunities, expanding relationships with existing clients, and consistently meeting established sales and revenue objectives are central responsibilities of this role. for Summit Printers Limited. The position demands a proactive, business-focused professional capable of proactively sourcing new clients, analyzing their printing and branding needs, developing accurate quotations, finalizing sales agreements, and fostering enduring customer connections. The Sales Executive will be tasked with proactively marketing and selling Summit Printers’ comprehensive portfolio of services, ensuring alignment with the company’s strategic objectives. This role requires a dynamic approach to client engagement, fostering long-term relationships while identifying and pursuing new business opportunities. The ideal candidate will possess a proven track record in sales, exceptional communication skills, and a deep understanding of the printing industry. Responsibilities include conducting market research, delivering tailored solutions to clients, and collaborating with internal teams to meet and exceed sales targets. We specialize in a comprehensive range of printing and branding solutions, including large-format printing, billboard printing, banners, offset printing, vehicle and shop branding, as well as customized corporate clothing. Key Responsibilities: Business Development & New Sales Professional We seek a dynamic and results-driven Business Development & New Sales professional to spearhead our expansion efforts and drive revenue growth through strategic market penetration and client acquisition. The ideal candidate will possess a proven track record of identifying and pursuing new business opportunities, cultivating strong relationships with potential clients, and closing high-value deals. Responsibilities include conducting market research to uncover untapped opportunities, developing tailored proposals to address client needs, and negotiating favorable terms to maximize profitability. Proactively engage with potential customers in diverse industries, including corporate entities, small and medium-sized enterprises (SMEs), retail, advertising, media, construction, hospitality, events, non-governmental organizations (NGOs), and other pertinent sectors, to expand the customer base. Diligently cultivate fresh sales prospects by leveraging multiple outreach strategies, including cold calling, in-person visits, strategic referrals, professional networking initiatives, and digital engagement platforms. Construct and sustain a robust pipeline of potential clients to drive business growth. Schedule appointments with potential clients and deliver presentations on Summit Printers’ offerings to highlight their value proposition. Analyze customer needs and propose suitable printing and branding strategies. Develop and deliver quotations and proposals in a timely manner. Proactively track quotation statuses and facilitate the transition of potential deals into finalized agreements. Commercial pricing negotiations must be conducted in adherence to established company guidelines, ensuring alignment with approved parameters. Explore avenues to enhance customer value by strategically implementing cross-selling and upselling techniques. Existing Customer Management To foster ongoing relationships with current clients and promote continued patronage, maintain consistent communication. Forge robust partnerships with pivotal customers, establishing yourself as their dedicated primary point of contact. Proactively evaluate upcoming projects and their respective printing needs prior to vendors submitting proposals to competitors. To ensure high levels of customer satisfaction, this role involves actively tracking feedback and addressing sales-related concerns in a timely manner. Maintain precise documentation of customer details, quotations, orders, and follow-up activities. Strive to enhance customer loyalty and boost the average expenditure per client. Sales Target Management Demonstrate consistent performance in exceeding monthly and annual sales quotas established by leadership. To ensure consistent achievement of monthly revenue targets, cultivate and sustain a robust sales pipeline. Monitor individual performance in relation to established objectives. Here is the professional paragraph: You will be responsible for delivering consistent updates on sales performance metrics, potential leads, generated quotations, and anticipated orders. Implement corrective measures promptly when sales performance fails to meet predetermined targets. Focus your efforts on customers and opportunities with significant value and strong growth potential. Product & Industry Knowledge Acquire comprehensive knowledge of Summit Printers’ product portfolio, service offerings, technical capabilities, and manufacturing workflows. Grasp an understanding of printing specifications, materials, available finishing options, and estimated production lead times. Monitor competitors, market pricing, and customer trends to maintain a comprehensive understanding of the industry landscape. Effectively convey the product’s features and constraints to customers with clarity and precision. Collaborate closely with the production team to verify that all customer requirements can be fulfilled prior to finalizing specifications or committing to deadlines. Quotation & Order Management Before drafting any quotations, ensure all necessary customer specifications have been gathered and verified. Accurate and commercially viable quotations must be consistently provided. Follow up outstanding quotations. Verify that all confirmed orders are accompanied by comprehensive and precise specifications. Collaborate with production and operations teams to ensure accurate interpretation of orders. Ensure customers are consistently updated regarding pertinent production schedules and delivery timelines. Professional Rewriting: Promptly notify management of any potential delays, quality issues, or customer complaints for further action. Collections & Credit Customers

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