External Lead (Growth, marketing, partnerships and community )

Recruitment advert and role description Monrovia, Liberia | 2026 ESHANGO We are hiring: External Lead Growth, marketing, partnerships and community Monrovia, Liberia

• Full-time
• Minimum Qualification Requirement: Must be a University Graduate Competitive base salary plus monthly performance incentive Immediate start in September 2026
• Applications reviewed on a rolling basis We may appoint before the closing date if we meet the right person. So don’t wait for deadline or closing date. Build something Liberia has never had Ask a trader in Monrovia how much they ought to be saving each week and they will not be able to tell you. Not because they cannot count, but because nobody has ever sat down and worked it out with them. Nobody has looked at what they take on a good day and a bad day, , what they are trying to build toward, and told them what to put aside and why. That kind of guidance simply does not exist for most Liberians. Nobody offers it. So people guess. They settle on a figure that sounded about right, or they join a susu and pay whatever amount the collector set, whether or not it fits what they actually earned that day. On a bad day they pay it anyway, because that is how the arrangement works, and the money comes out of a business at the moment it can least afford it. The money is not safe either. It sits at the stall, or under a mattress, or with a collector who charges for the privilege and sometimes does not come back. Everybody knows somebody it happened to. But keeping money safe is the smaller half of the problem. Somewhere secure to put your money is worth very little if nobody ever tells you how much to put there, or what you are putting it there for. And the banks are not built for any of this. No payslip, no collateral, and no reason to walk into a branch that does not want them. Eshango is a Liberian fintech company building a financial growth platform for everyone The model is savings first. Our agents go to people where they work, every day, and collect whatever they can put aside, even if it is L$50. That money sits in their own name and it builds. Once it has built, it unlocks credit through our credit union: a loan given against a record of saving rather than against collateral they do not have. But the money is only the beginning. What we are really building is the guidance nobody has ever had. Our long-term aim is that every Eshango client receives bespoke, individually tailored financial advice: practical and actionable, built around their own takings, their own trading patterns and their own ambitions. Not general encouragement to save, but a clear answer to how much, and why, and what it is going to get them, for this person, this month, toward what they are actually trying to achieve personally and in their business. A platform that does not simply hold people’s money, but tells them what to do with it and helps them grow it. A trader at Red Light. A tailor. A taxi driver. Someone who has never held an account in their own name. If this works, financial growth stops being reserved for people who already have money and becomes available to anyone who can put aside a little of what they earn. We are early, we are small, and what we are attempting has not been done properly in Liberia before. We are looking for a Liberian who wants to build it. The job in one line You are the face of Eshango outside the company: you bring people in, you keep them, and you tell us honestly whether we are actually working for them. Everything that faces outward is yours. Clients, marketing, partnerships, community relationships, how Eshango is spoken about in the markets, and the research that tells us what to build next. You will spend most of your week in markets, not at a desk. What you will actually be doing Bringing new clients to our agents, and working out which pitch, which markets and which introductions actually work Finding out why people stop saving, and bringing back the ones who can be brought back. You will do this alongside our Internal Lead, who will spot who has gone quiet while you find out why Owning how Eshango looks and sounds to Liberia: our materials, our presence in the markets, and what people say about us when we are not there Building partnerships with market associations, trading groups, cooperatives, community leaders and organisations working in financial inclusion Representing Eshango externally at community meetings, sector gatherings and anywhere our standing is built or damaged Working alongside new agents on their routes, making the first client introductions with them, then handing it over Managing our client phone line, so any client with a question or a worry can reach Eshango directly and not only through their agent Finding out what susu collectors and money lenders on each route actually charge, and telling us plainly where we do not compare well Teaching our agents to have the Eshango Flex conversation well, and listening in on the route to help them improve Helping build the guidance side of Eshango, because you will understand better than anyone what advice clients would actually find useful and act on, and what they have never been told Writing one honest report for our CEO on what is growing, what is not, and what you have learned Any other tasks to be determined by the CEO Who we are looking for We care far more about whether you can win a client’s trust than about your qualifications. Women are strongly encouraged to apply. You know Liberian markets. You understand how traders think about money, who they trust and why, and you are comfortable standing at a stall having a real conversation You are credible with very different people. A market chairlady, an NGO director and a trader selling pepper should all take you seriously You are genuinely curious. You want to know why somebody stopped saving, not simply report that they did You are honest, including when the news is bad. We would much rather hear that something is not working You work independently and you are driven by goals. Nobody will hand you a process, because there is not one yet. You will agree targets with our CEO and then be trusted to go and hit them You are happy to be on your feet in markets, This is not an office job and will not become one You can move around Paynesville easily and possibility to travel to other areas of country when needed Helpful but not required You have started or owned your own business. We value an entrepreneurial mindset highly, because somebody who has had to find their own customers and manage their own money understands our customers from the inside is an advantage Experience in financial services, microfinance, mobile money, savings groups or community organising Experience in marketing, sales, communications or business development, in any sector Experience running interviews, surveys or community consultations Minimum Qualification Requirement: Must be a University Graduate The honest parts Better that you know these before you apply than discover them in month two. We want somebody starting in September, so if you are on a long notice period this may not work for us You will be on your feet, in markets, in all weather, four days a week There is no marketing department, no assistant and no budget to hand work to somebody else. You and two colleagues are the Liberia team Things will change. We are testing a model, so what you are asked to do in month six may not be what you started with One part of the job is confirming client balances independently and reporting straight to the CEO. It is a check on the system, not on your colleagues, but some people find it uncomfortable and it is not optional You will hear difficult things from clients about us. Passing them on accurately is part of the job, not disloyalty to the team What we offer A competitive base salary, plus a monthly performance incentive tied to client growth and retention. As Eshango grows, you earn more, because your work is what makes it grow. [Transport allowance, phone and data allowances A senior role with real ownership. You will decide how Eshango grows and how it is seen in Liberia, not execute somebody else’s plan Direct access to the founders. You report to the CEO and speak to them every week A senior Liberian advisor as your mentor, separate from your line manager, for your own development The chance to build something that lasts longer than you are in the job. If Eshango works, thousands of Liberians will hold savings in their own name, be able to borrow against their own record rather than somebody else’s collateral, and have real guidance on growing what they earn. The way that happens will be the way you designed it. Very few roles in Liberia offer that

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