CO

Business Activity Manager

Confidential Company
📍 Dakar 🇸🇳CDI🗓️ 23 days ago

Job Description

Dakar
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Your mission as a Project Manager. Your main role will be to ensure the success and performance of your project. You will be responsible for: Project management :

  • Guarantee the quality of customer relations by achieving the objectives set with management.
  • Analyze project performance indicators (profitability, volume, quality) and define necessary action plans.
  • Ensure compliance with quality standards (ISO, NF345, LRS).
  • Manage setups of new activities and ensure availability of human and technical resources. Customer relationship management:
  • Prepare and lead customer meetings (COPROD, COPIL) and site visits.
  • Ensure clear and regular reporting, while adding value to the project. Team management and development:

Manage, motivate and support your supervisors and their teams to ensure they develop their skills.

  • Identify training needs and contribute to talent retention.
  • Communicate the company’s values and strategy while maintaining a collaborative work environment. What we offer you At Concentrix, we value your talents and reward your commitment. Here’s what we offer: Compensation and benefits
  • Fixed and variable remuneration according to your results.
  • A company health insurance scheme and attractive performance bonuses. Optimal working conditions
  • Initial and ongoing training.
  • A work environment that promotes quality of life at work.
  • Career development opportunities.

We’re looking for talent with :

Formation / Diplômes

  • At least 3 years’ higher education.

Expérience

  • Significant project management experience, ideally in a call center environment.
  • Solid data analysis skills and proficiency in Excel, Word and PowerPoint.
  • The ability to take on challenges, make proposals and rally people around common objectives.
  • Language skills: French and English fluency written and verbal Our recruitment process
  • Telephone pre-qualification: an initial discussion with a member of the recruitment team to validate prerequisites.
  • Skills test: assessment of your project management skills.
  • Individual interview: an in-depth discussion to validate your skills and ambitions. Ready to take up this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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