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Riset Software & Systems LTD, a global leader in Enterprise Resource Planning (ERP) software solutions, is seeking a highly motivated, professional, and technology-oriented Sales Executive & Field Service Technician to join our growing team. Founded in 2018, Riset has become one of the longest-standing privately owned ERP vendors in East Africa and Singapore, with a strong focus on the growth of our channel partners.
This full-time, onsite position is ideal for candidates with a business-related academic background who are passionate about software sales, customer training, client relationship management, and helping businesses improve their operations through innovative POS and ERP solutions. Please note: This is not a software development, programming, or coding position.
Key Responsibilities:
Generate and follow up on sales leads. Conduct professional software demonstrations and presentations. Train customers on the effective use of POS and ERP software. Support software implementation, onboarding, and user adoption. Assist clients with system setup and provide first-level user support. Visit customer premises for software installation support, training, and after-sales service. Build and maintain strong long-term customer relationships. Identify new business opportunities and convert prospects into customers. Prepare quotations and follow up until sales are successfully closed. Promote the company's software products and services while achieving monthly sales targets. Represent the company professionally during customer visits, exhibitions, and business meetings.
Minimum Qualifications:
Applicants must possess a Diploma or Bachelor's Degree in any of the following fields: Business Administration, Sales & Marketing, Marketing, Business Management, Entrepreneurship, Commerce, Economics, Banking & Finance, Procurement & Supply Chain Management, Statistics, or any other related business discipline. Applicants with qualifications primarily in software development, computer programming, or related software engineering fields will not be considered. Preference will be given to candidates from business-related disciplines.
Required Skills:
Excellent communication and interpersonal skills. Strong presentation, negotiation, and customer engagement skills. Ability to train customers confidently and professionally. Good sales and relationship management skills. Strong problem-solving and decision-making abilities. Professional appearance with a positive attitude. Self-motivated and target-oriented. Ability to work independently and within a team. Willingness to travel extensively across different counties. Ability to adapt to a demanding field-based working environment.
Compensation & Benefits:
Attractive performance-based sales commission. Performance incentives. Continuous training and professional development. Excellent career growth opportunities within the company.
If you are passionate about business technology, customer success, sales, and working in a dynamic field environment, we encourage you to apply and become part of the growing Riset Software & Systems LTD team.
Method of Application:
Interested and qualified candidates should forward their CV to [Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally] using the position as subject of email.
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