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Automatically translated from French. View the original offer
Description of the company Onepilot is an innovative company specialized in
, We provide a turnkey solution to help companies manage their customer relationships efficiently and with high quality. Our mission is to ensure a seamless customer experience for our customers. At Onepilot, we work with Freelance Agents trained to meet the specific needs of each client. These agents, paid for performance through a system of quality bonuses, embody our commitment to excellence. We are committed to providing a flexible, transparent and rewarding working environment. Job description As an agent, you are a Freelance responsible for assisting our customers’ consumers in their requests.
After taking e-learning courses on your clients, you will have access to a knowledge base for each of them. Onepilot technology and this knowledge base will allow you to respond effectively to the requests of our customers’ users who will reach you by email, chat or call You have been working since your and will be paid for every ticket solved
. The price of each ticket depends on the complexity of the ticket, the processing time and your location. It varies between 0.40€ and 2€. On average, our agents earn 15€ of the hour. Your mission: Assist customers by email, chat or phone Use tools and resources for fast and accurate support Ensure customer satisfaction through clear and user-friendly communication
What we are looking for: Mastery of digital tools and platforms Strong problem-solving skills and excellent written and oral communication skills Available at least 20 hours per week What we offer: Payment per ticket resolved (at performance) Flexible telecommuting: you define your own schedules You earn an average of 15 € of the hour
Training and continuous support to succeed
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Bonjour, candidat. Pour ce poste mid-level chez Onepilot, concentrez-vous sur deux ou trois réalisations chiffrées (ex. : progression de chiffre d’affaires). Si les compétences demandées dans l'annonce est demandée, montrez-la par un exemple d’adaptation terrain, pas juste une liste. Gardez le CV lisible, une page suffit. Bon courage.
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📋 Missions principales ELITE CORPORATE GROUP est une entreprise spécialisée dans plusieurs domaines de services, notamment: Le traitement phytosanitaire. Le nettoyage de fin de chantier et le nettoyage résidentiel. Le nettoyage de bureaux et de locaux professionnels. L entretien de climatisation et les espaces verts
ELITE CORPORATE GROUP est une entreprise spécialisée dans plusieurs domaines de services, notamment : Le traitement phytosanitaire. Le nettoyage de fin de chantier et le nettoyage résidentiel. Le nettoyage de bureaux et de locaux professionnels. L entretien de climatisation et les espaces verts
Topwork recrute un Agent Service à la Clientèle H/F pour son site de Sissengue, dans la région de Boundiali. Le poste est proposé en contrat d intérim. Missions principales Le titulaire du poste assure la gestion opérationnelle du dépôt et participe au suivi des activités afin de garantir le bon fonctionnement du site.
🧠 Profil recherché The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client s product or services. Rejoignez une é