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The Security Guard Supervisor oversees daily guard operations, enforces discipline, manages guard deployments and attendance, and ensures all personnel meet MCP SECURITY standards. This position demands a seasoned, decisive, and dependable leader with the ability to address operational issues promptly while sustaining high levels of client satisfaction. KEY RESPONSIBILITIES Guard Supervision & Deployment The role involves overseeing a team of security personnel to ensure optimal coverage and adherence to protocols. This includes assigning shifts, monitoring guard activities, and verifying compliance with company standards. Additionally, the position requires assessing site-specific risks to strategically deploy guards, ensuring efficient resource allocation while maintaining high levels of vigilance. Regular performance evaluations and training coordination are also key responsibilities to uphold security excellence. Daily oversight of all sites, both day and night, must be maintained. Verify guard reporting and attendance prior to the commencement of each shift. Uniforms must be worn in full by all guards, who should maintain a neat appearance and report for duty without any influence of alcohol. Efficiently fill absentee positions promptly and notify management without delay. Perform unannounced audits across all locations to verify compliance with established standards and protocols. Discipline & Conduct Management encompasses the establishment and enforcement of guidelines to ensure adherence to organizational policies and behavioral standards. This role involves addressing and resolving issues related to employee conduct, implementing disciplinary actions when necessary, and fostering a respectful and compliant workplace environment. Responsibilities include conducting thorough investigations into misconduct, documenting incidents, and recommending appropriate corrective measures. Additionally, the position requires maintaining confidentiality, providing guidance on behavioral expectations, and collaborating with HR and management to uphold a positive organizational culture. You will be responsible for ensuring strict adherence to company policies regarding absenteeism, intoxication, tardiness, and dress code infractions. Warrant appropriate responses by issuing warnings and, when necessary, proposing disciplinary measures. Monitor guards to confirm they remain vigilant and consistently maintain their assigned posts throughout their shifts. Ensure guards adhere to dress code policies by wearing their uniforms at all times, or refrain from reporting for duty if not properly attired. We are seeking a dedicated professional to oversee the development and assessment of employee competencies, ensuring alignment with organizational objectives. This role will involve designing, implementing, and evaluating training programs to enhance workforce skills while maintaining rigorous performance metrics. Key responsibilities include identifying training needs, delivering instructional sessions, and analyzing performance data to drive continuous improvement. Applicants must possess proven experience in corporate training, strong analytical abilities, and exceptional communication skills to facilitate knowledge transfer effectively. Provide comprehensive training to new security personnel regarding their responsibilities, established code of conduct, and relevant organizational policies. Coach guards to enhance their proficiency in customer service, patrolling techniques, communication skills, and situational awareness. Ensure consistent performance and adherence to standards at every location. D. Reporting & Communication Prepare and submit daily reports detailing guard attendance, encountered challenges, and site conditions. Promptly escalate any instances of misconduct, absenteeism, or emergencies to the appropriate personnel without delay. Prior to implementing any on-site modifications, collaborate closely with the operations team to ensure alignment and minimize disruption. Attend to client inquiries and issues promptly, maintaining a high standard of professionalism throughout all interactions. Operational Leadership entails overseeing the strategic deployment of resources to optimize transportation efficiency, thereby minimizing superfluous expenditures. Prioritize the deployment of guards residing in proximity to the sites. After payday, observe guard conduct and ensure adherence to established protocols while maintaining order. Conduct thorough investigations into allegations of guard misconduct and site-related incidents to ensure adherence to protocols and standards. 3. QUALIFICATIONS &
EXPERIENCE
Grade 12 full Certificate Basic Computer literacy Valid drivers license Professional Rewriting: A minimum of two to three years of prior experience in security supervision is required. Academic credentials in security operations or management will be considered an asset. Effective leadership, a disciplined approach, and robust operational oversight are essential. Enforces rules with unwavering consistency, reliability, and confidence. Proficient in both written and verbal English communication. Physically capable and mentally resilient. No criminal record Preferred candidates are between 28 and 50 years of age. KEY ATTRIBUTES WE REQUIRE Strong leadership and discipline Excellent interpersonal and conflict resolution skills, with a proven ability to convey information clearly and effectively in diverse settings. Demonstrates strong resilience and the capacity to perform effectively in high-pressure environments while delivering prompt and efficient solutions to challenges. A high degree of professional integrity, self-discipline, dependability, and personal accountability are required for this role. Demonstrated ability to collaborate effectively within a team environment while exercising sound, decisive judgment in high-pressure situations. Demonstrated proficiency in conflict resolution and problem-solving, with a track record of effectively addressing challenges and delivering solutions. Experienced in established security protocols and adept at handling emergency situations with efficiency and precision. If you possess the aforementioned qualifications and are capable of fulfilling the outlined responsibilities, kindly submit your updated curriculum vitae to: [Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally] Only those candidates who have been shortlisted will receive a response.
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When tailoring your CV for Miro Command Protection Security, don’t just list duties; frame each role as a solved security problem. If the posting mentions les compétences demandées dans l'annonce, lead with that exact term in your summary—recruiters scan for keywords first. Quantify your impact: "reduced incidents by 15%" speaks louder than "managed security."
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Certifications and procedures — List your current certifications (fire safety, first aid, crisis management) with dates. Prepare concrete risk situation examples — the clarity of your response procedures is the real assessment criterion.
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